Let your OOO response do some lead generation for you while you’re away, publicizing all of the exciting ways people can still get involved with your company’s community before you return. For example, you can encourage inquires to use your online booking or appointment system on your website, or you can tell them to subscribe to your newsletter to stay updated on upcoming offerings you’ll be announcing soon.
My fav is the one I got that was “I’ve retired and I won’t be checking this account EVER AGAIN!”
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When Amy Spurling, cofounder of the company perks software company Compt, went on vacation, she ended her message with a clear direction about who to contact: “If you need immediate help, please contact [name and email address]. I will be responding to all emails on my return.”
On the Inside My Organization tab, type the response that you want to send to teammates or colleagues while you are out of the office.
The above automated messages do not sound assuring as the time is not specified in terms of hours, days, or week. Here is a good example that businesses can follow to deliver effective customer service communication.
2.) Welcome to John Doe. Due to our company holiday our service staff will be available again for you from Monday, the 4.7.2016. The shipping of the orders will start again on 01.11.2016. In the meantime you are welcome to send your request to our email [email protected] or through our contact form. Many Thanks!
You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.
I’ve started using one that’s short/sweet but still has a little bit of JAZZ. I can’t take credit for it – I saw it on Twitter a few years ago. It’s been received well both inside and outside of my organization. Here it is. If it speaks to you, please yoink it and use it as you wish:
Also, IMO, it’s putting the burden of knowing and managing your schedule on the other person. You expect them to be paying enough attention to you to remember when you come back and to resend their request. That’s not reasonable.
Dear Customer, Please note that all company offices will be closed from [date]. We will reopen on [date] We wish you the best holiday. Regards, [Company name]
Not every vacation you take is going to leave you completely unreachable. For those days when you’re out of the office but are still checking and responding to email or phone calls, make sure your message explicitly states that people will still be able to reach you, and how:
7. Only for you. Exclusivity is a powerful thing, and marketers have known this for a long time. The holiday sales season is a perfect moment to remind your contacts that being on your list has its perks.
In my much, MUCH younger days, I printed out a photo of a cruise ship with an arrow and “I am here” pasted on it and taped it to my monitor…
Note: Not all email clients show animated gifs. Some may show only the first slide.
The auto-delete policy - which is optional - follows a piece of government-funded research on work-life balance, which Daimler carried out in 2010 and 2011 with psychologists from the University of Heidelberg. The company now trains managers to set a good work-life example, and encourages them to set aside time when no meetings can be scheduled. This is supposed to be a time when workers can concentrate on their job, or take time off for any extra hours they have spent in the office.
› Url: https://www.codetwo.com/blog/11-professional-out-of-office-examples/ Go Now
I’ll add my shout out to MS and Outlook for not only being able to schedule OoO auto replies, but for having internal and external facing options.