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When you turn on the DND mode from Control Panel does the auto-reply go to ALL incoming messages and calls or only to those saved in your Contacts? Apple reps have given contradictory answers to this.
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I might sound nitpicky but the language is important. “Might” or “may be” or “slower than usual” are vague and don’t offer the sender all that much information about when you’re really going to respond to them. Worse, they do a horrible job of protecting the time of the email receiver who, as the responder notes, is not in the office! Such a responder implies that, not only will the vacationer reply to the email, but they may not even miss a beat. They may be slow to respond, but they also might not.
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Honestly, I like when people do this. I think it’s straightforward and it makes it clear that I still am in ownership of the problem (as opposed to wondering whether the other person has/will see it and what their timeline is).
Hello, I’m out of the office until [DATE]. However, I will be taking periodic breaks from binge-watching everything I’ve missed to check my email [once per day/every evening/occasionally] while I’m away. If this matter isn’t time-sensitive, rest assured that I’ll respond when I’m back in the office. But, if this is an urgent request, please resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject]”. All the best.
That’s also annoying because if it’s not someone I interact with regularly I will wonder if it’s been left on by accident.
So here are 10 sample templates that you can use to send yours out of office messages.
First, here’s the out-of-message for people who don’t like watching video (although the person in the video is funny and really brings the message to life):
Same, I think it’s patronizing to talk people through their options as if they can’t make a decent choice without having their hand held every step of the way. There are plenty of people who can’t, of course, but I don’t think a long, verbose message is necessarily going to help.
“I will be away on a vacation from June 3 to June 14. For urgent queries, you can call [person] at [phone number].”
I’m not bothered by it, but I use “when I return” instead. I don’t want people to think I’m checking emails when I’m out.
I love this! I don’t think its annoying at all– its literally sharing the mission of your work.
If you’re off to have fun on your vacation, you might as well have some fun in your OOO message! And hey, you might inspire someone else to start planning their next holiday.
Using email copy creatively can go miles when using an autoresponder. The mundane, repetitive language is the number one reason behind people sighing and not the unavailability of the concerned person. Getting creative with the email copy can de-escalate the frustration and even put a smile on their face. Everyone needs a break, and words can convey it beautifully like this example.
There were a lot of bilingual staff at my last job, and they always did their out of office messages in both languages. But who knows, maybe the Welsh translator was in a rush and forgot. An agency that handles government translations like road signs might be expected have such rules. On the other hand, never underestimate the boneheadedness of the monolinguals. Especially English ones.
Thanks for your email! I’ll be OOO from [date] to [date] and will not be accessing email during that time.