Anything worded like Option 1 would never fly at my workplace, exactly because of this. I have colleagues who complain to upper management if their non-urgent tech support questions (that a whole troubleshooting website already answers) don’t get an answer from me or my boss within half a day. And oh, did I mention our job is not actually tech support?
But this absence of basic travel cybersecurity is a problem. Email is the number one threat vector for socially engineered attacks. An automatic reply message not only sends the information to designated contacts, but it also bounces back to people who send phishing emails. Threat actors use any details found in OOO messages to craft targeted social engineering messages. Well-targeted messages build trust that threat actors take advantage of.
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If you want to send multiple messages over different days, make sure each one includes all the information above so there aren’t any questions left unanswered. And remember — no matter how much space you give these notes, you still need to leave enough room for actual emails!
Here are some samples and templates of automatic reply messages across various scenarios.
This is the standard reply I’m my org. Occasionally there is something about not being able to check emails while away (or being able to) but that’s about it.
The announcement of holidays to the employees should be done in a professional and formal way. One way to do this is to write a memo and send to all the employees to inform them about the upcoming holidays and closing of the office. The other way is to write the letter and send it to each employee individually.
I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is time sensitive, please send an email to [contact name] at [contact email].
When you’re away on holiday, you might not want to receive business emails that will distract your attention. But, you most certainly still check your social media channels.
The problem is that some people will just keep the old message, with contact information for their coverage and whatnot. If you do this, it’s important to change the date.
The OOO definitely has those two pieces. But it could be 1 of 4 people who handle things when I’m out (depending on what it is) and they may not know at all that the requestor had reached out to me first / forget to cc me. So, I’d see this as me adding to my OOO “if you contact person X, please keep me cc’ed on the message you send to person x”?
I’ve seen similar things with OOO messages where people would update them practically daily. “I’ll be away from my desk from 9-2 with intermittent emails and then on a call from 3:-3:45” and ….dude. We don’t need that much detail every day.
4. I am currently out at a job interview and will reply to you if I fail to get the position. 5. You are receiving this automatic notification because I am out of the office. If I …
Happy holidays! ----- Happy holidays, and thanks for your email! I'm taking a few days off to spend time with my family and friends so I won't be answering emails as quickly …
Completely unplugging from work? Good for you! Be sure to make this plan clear in your autoresponder so boundaries are set and no one expects any type of work-related correspondence while you’re away. Then, turn on SaneDoNotDisturb and enjoy an empty inbox for days.
A. Administrative offices will be closed; however, designated individuals will be on call to respond in the event that an urgent matter arises.
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Otherwise, a referral to your company’s general contact email or a simple ‘I’ll respond when I get back, stop bugging me’ should do the trick.