Note: Outlook does not attach your signature when it sends automatic replies. If you have a signature, you might want to paste it below your message. If you don’t have one, learn how to add an email signature in Outlook.
If your request is urgent, there’s no use sitting idly in my inbox. So please send your request to [Contact Name] at [contact email]. Whether you prefer to stick with something simple or have a little fun with your holiday out-of-office message, it’s important that you always make sure to at least include the basics: your return date and an alternative contact people can reach out to for urgent matters.
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Additionally, you can reference a person in charge of your business while you are way:
I’m guilty of the “pre-vacation warmip” email…but I send it on Wednesday so Last-minute Louie can contact me before I go out on Friday. (And it’s not all-office!)
Huge pet peeve – several of my coworkers still have COVID-related out of office notifications. I didn’t find them necessary in the first place, since everyone was still working from home and should have been checking emails normally, but it’s especially weird now that we’re officially back in the office a couple of days a week. It feels like they’re making a preemptive excuse for responding slowly. I’m surprised management hasn’t said something, honestly.
With all that in mind, read on for a few examples of what you might actually write...
I know I’m so late on this, but my FAVORITE one I’ve ever gotten was from one of my company’s Presidents (so a very high up muckity muck type).
Thank you for your email. I’m away from my desk until [return date] trying to corral my kids between family visits and holiday sugar highs.
My trick though is to leave the out of office on for the first day after I return so folks know to expect delays while I get caught up/triage my inbox. Works for my company.
Just because you are away, you still have the chance to keep the business going. Let your email work for you, by offering different things that will ultimately increase the chance to attract new customers. Your marketing team will be so grateful!
I am currently on annual leave and I return to the office on Monday 21st September. I will reply to your email as soon as possible.
The information in your after hours greeting should remain concise and essential to the caller's needs. Example: Thank you for calling Cutlas IT Solutions. Our office is currently closed. Regular store hours are 9 am to 7 pm, Monday through Saturday. Please leave a voicemail with your name and phone number for our staff after the beep. 6.
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I’ll be unreachable for a few days starting on December 11th because I’ll be at Growth Marketing Conference. I’ll have limited ability to return phone calls and emails until I return on December 13th, but if you want to talk accounting software options or learn all about the latest growth marketing tactics and tips when I return, please shoot me an email. I’ll get back to you as soon as possible. If you need immediate assistance, please contact my assistant Megan White at 971-841-0098, or at [email protected].
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Our store will be closed until the end of the week for [Thanksgiving/Christmas/New Year]. We are happy to inform you that all of your emails will be answered once we are back on [date].
Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!