But I'm someone who has co-workers in almost every time zone, on almost every continent, and in almost every geographic region, and I simply can't imagine using most of these examples with co-workers in, say, South Korea or Japan or Nicaragua. Like, the account manager who reaches out to me for help accessing a particular system in Seoul doesn't need my personal story about why I'm taking time off and all the fun (or, for that matter, not fun) things that I'll be doing — they need help gaining access to [system] in order to complete the job tasks that have been assigned to them. If I am not available to help them, they need to know who can, and if there just *isn't* anyone else who can perform this task, they need to know when I will be able to.
End your out-of-office response with a way your callers and emailers can stay connected on social media, if you use it for work. This is especially helpful if you keep active social media accounts (like Facebook or Snapchat) and expect calls from leads who may need some nurturing.
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@cwarzel I’ve started putting mine up on weekends, and on weekdays after 7pm for internal senders. I’m offline for the night & won’t be checking email, dorks.
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Now that you know what you should and shouldn’t include, how do you go about crafting the perfect out-of-office vacation message?
Oh my gosh, yes! This also drives me crazy. The game of emailing 15 people because they are all out and pointing to each other as their back up. Infuriating.
The dialogue “You may remember me from..” by Troy McClure is uncannily iconic for all Simpsons fans. It has also evolved into an autoresponder saga. By the time the reader realizes that they are going to wait a while, they would have already had the fun of reading this hilarious convo. Have a look at this funny out of office reply and see if your associates would love to hear it:
The science fiction writer John Scalzi says “The failure mode of clever is asshole,” which seems to apply here.
I do this because my industry’s norm is that people check their email on vacation, at least once or twice, but I don’t do it. I don’t have work email on my phone so it’s technically true.
This is how my voicemails to my doctor’s office, my son’s doctor’s office, his daycare, etc. all go. Actually, the few times I leave voicemails beyond that, this is how they go.
It definitely sounds like something my boss would write and I laughed at it. In our work, everyone thinks that they’re a special emergency all the time. Stopping to think “if I don’t have this in the next two days what will the actual consequences be” is a thing that should happen more but doesn’t.
Depending on what provider you use for your text marketing software, the step-by-step instructions for setting up an away message varies. You can find ours here.
Coworkers, clients, and subscribers typically expect fast responses and solutions to their problems, particularly from people working in customer service, marketing, and communications jobs. Out of office messages provide them with a polite, concise, and professional explanation of why you cannot respond right away. You can provide an OOO message if you are gone for one day, one week, or several months.
To set automatic out of office replies on the Microsoft Outlook desktop app, go to File > Automatic Replies > Send automatic replies.
This is a notice to all tenants that leasing office will be closed on [date] in observance of [holiday]. Please contact [name] and [company] for any immediate concerns or questions. Thank you and may everyone have a safe and happy [holiday Name]
You can also schedule your auto replies ahead to send at a specific time for a set it and forget it solution.