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I guess it’s relatively minor, but I once emailed a local government official with a question about building permits (just as a citizen, not work-related) at about 10am on a Monday and got an out-of-office reply stating she’d be back “Monday” with no date. So I had no idea whether she was already back and hadn’t turned off the message yet, in which case, not urgent, I’ll wait, or was out for a week, in which case, I’d like to ask someone else. Not a big inconvenience, but it was so illogical not to give a date that it really drove me crazy

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REVE Chat offers the template to set up personalized queue messages and exact wait to manage their customer expectations. Under the customization option from the dashboard, you can manage customer conversations by providing estimated time and message.
One of the only reasons I get voicemails is because our system is set up to send new voicemail messages to your email as an attached file. Now if only it would send the voicemail as a transcript, I’d be set. I don’t mind returning calls, but listening to voicemails is obnoxious, especially because people are really bad at leaving voice messages. .

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The auto-reply only replies ONCE to each email account, the first time they send. If someone sends you multiple messages, they will not get multiple replies back. This is a useful feature because it prevents your account from flooding a mailing list with replies or from filling your email inbox with automatic rejections from "do not reply" accounts.
Proof that some people just Don’t Get It: in response to my out of office voicemail message directing callers to contact my co-worker for anything urgent, a woman left the following message on MY voicemail: “Co-worker, I am having this issue, blah, blah, blah. Please call me at X.” Yeah, I–not co-worker–got the message a week later when I returned.

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Thank you for you message. Our offices are closed until [insert date] and I am out of the office. Our entire staff is reflecting on a wonderful year, resetting, and recharging for 2018. We will respond promptly after the holidays, but in the meantime we will be busy doing the following:
While you certainly don’t want to go on and on in your message, there is an opportunity to engage or educate while you’re away. Here are a few options to potentially include.

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Anything worded like Option 1 would never fly at my workplace, exactly because of this. I have colleagues who complain to upper management if their non-urgent tech support questions (that a whole troubleshooting website already answers) don’t get an answer from me or my boss within half a day. And oh, did I mention our job is not actually tech support?

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Seeing and experiencing destinations is how I keep on top of the trends and make on-the-ground connections for my clients. While I'm away, take a peek at how these connections helped me surprise Tina with an upgrade to a beachfront villa for her honeymoon [link to testimonial/video/FB post with Tina's thank you email and picture of the view].

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    Voice mail is a strictly worse medium than almost any alternative. You don’t get the opportunity to converse and ask questions back and forth like you do with a phone call; you can’t extract information efficiently from the message like you can with an email (the old “ugh, I have to listen to this entire message over again just to check one thing he said at the end” scenario).

    My coworker tends to set his OOO for people to contact me, but he never bothers to tell me he’s going to be out of town and people may be contacting me. I’ll find out when I happen to email him and get the response. Not a huge deal, but the heads up would be nice! What if I was also on vacation?
    I personally always leave my employee as my contact because a) I trust her completely, b) I’d prefer people email her anyway, so this is nice practice, c) My boss is the CEO so please for the love of god don’t email him about your data entry issue, d) the people who are emailing me about sensitive things that my employee shouldn’t know about also know enough to have that discretion.

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    Note: If you don’t see Automatic Replies, use Rules and Alerts to set up your out-of-office message.

    Hello! Thank you for your message. I am currently out of the office, with no email access. I will be returning on [date]. If you need immediate assistance before then, you may reach me at my mobile – [mobile number]. Thanks!
    This is how my voicemails to my doctor’s office, my son’s doctor’s office, his daycare, etc. all go. Actually, the few times I leave voicemails beyond that, this is how they go.

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    Dear Customers. We, the employees of this office are going to take our days off from the 25th of December to the 5th of January 20XX in lieu of Christmas and winter vacations. Your needs are Supreme to us so one of our representatives will be available 24/7 in case of answering any query you may have. Feel free to contact us on the following number [X].

    Our auto-replies to outside people are two or three paragraphs long though, which feels ridiculous but is actually necessary.
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    From the familiar to the more unexpected, peruse some of the different uses for automated text replies.

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    Our office will be closed today for the [holiday name]. We will reopen tomorrow morning at [time].

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how do i record a voicemail message on my samsung s8

Well, on the one hand, it’s rude, on the other hand, odds are at least fairly high that the person ended up having to reach out to someone else to get it done. Or that it’ll take the person another week or two just to find their problem in a thousand emails that came in while they were on vacation.

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An out of office message is a compact text that conveys the most important facts: How long you’ll be unreachable, when your contacts can expect an answer, (optionally) the reason for the absence, and, if necessary, a personal note. A referral to another email address, e.g. to one of your colleagues, is often helpful or even necessary.

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My OOO is almost always “I’m out of the office and will be returning on x date.” My email sig has instructions along the lines of “for questions on x, email this list” for a couple of the more common areas people would contact me about that might need an urgent reply (as the lists go to more than just me, obviously), but most people have finally figured out to contact those lists to start with, anyway. If I were in the middle of a project or something that needed to be moved along in my absence, the project teams usually know when we’re out, but I’d put a back up in that case, if needed, but generally there’s not much to be gained by a longer OOO from me.

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I’m guilty of the “pre-vacation warmip” email…but I send it on Wednesday so Last-minute Louie can contact me before I go out on Friday. (And it’s not all-office!)

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