As we all start to return to the new working world, there is going to be more reason than... 6 ways to work smarter as a small business
Happy holidays! I am currently getting into the holiday spirit, and so is the rest of the office. I'll be sure to respond to your email when I return to work on Dec. 28, 2020. Thank you for your patience, and I hope you and your loved ones have a joyous holiday. All the best, Lennox Haven Marketing Director
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When it comes to the final days before vacation, people tend to fall into one of two camps: 1) those who watch the clock incessantly, and 2) those who are so busy before they leave, they might even forget to put up an out-of-office (OOO) email message.
Providing estimated time to customers for getting responses is the first and foremost best practice to be followed by businesses. Usually, when customers know what the wait duration is, they are not very frustrated. Hence, setting clear expectations is crucial for delivering excellent service.
Of course, managing a minute and a half response time isn’t so easily accomplished when you’re out of office, receiving hundreds of texts each hour, or shifting your attention to a different project.
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Thanks for your message. I am out of the office today and have limited access to email. If you need immediate assistance, please contact [Name] at [phone number], or you can try me on my cell phone at [phone number].
Thank you for getting in touch! I’ll be out-of-office from [date] to [date] and will not be checking email during that time.
Website: https://spencercork.co.uk/2020/03/09/corionavirus-office-closed-recorded-message/
To then turn it off after your break, you follow the same steps but this time you simply check Vacation Responder Off instead of Vacation Responder On.
As with all winter breaks, but especially in a longer break, division and department leaders are responsible for ensuring that external contacts are aware of the closures and as appropriate salaried staff are performing services as necessary to meet the needs of the community during the closure, including checking email/voicemail and responding to time-sensitive matters.
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An out-of-office message is an effective way to inform people why you are not responding to their calls or messages and when they can expect a response. This information saves them from getting frustrated and avoids any negative impression from the inability to respond. If you have long-term relationships with your customers, such an auto-response system is highly significant as it avoids any inconvenience.
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The bad news is that I’m out of office. The good news is that I’m out of office and enjoying elotes in Cancún.
“Ideally, an OOO should include the basics,” says work and wellbeing psychologist Kate Sullivan. “The dates you'll be gone, an approximate timeline for when someone can expect to hear back from you upon your return, and how any urgent requests will be handled in your absence.”