When you’re away from the office, it’s important that people know where they can reach you. This is especially true for those who work with you on a regular basis. If you have an email address or phone number listed as “out of office,” then everyone knows how and when to contact you. But what should go into this note?
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“Ideally, an OOO should include the basics,” says work and wellbeing psychologist Kate Sullivan. “The dates you'll be gone, an approximate timeline for when someone can expect to hear back from you upon your return, and how any urgent requests will be handled in your absence.”
Website: https://news.mit.edu/2013/away-for-the-holidays-before-you-go-set-your-email-and-mitvoip-phone-auto-replies
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I’ll return on [date] or after I watch [favorite holiday movie] one too many times (whichever comes first)—and will respond to your message at that time.
I think people still understand that out of office can refer to home office as well. But you could say “unavailable” or “away from work”.
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You’ll have options to set a “first day” and “last day,” or just “first day.” If you want things truly automated, picking a “last day” will trigger the autoresponder to automatically turn itself off the day after the selected date. Of course, in those instances when you’re unsure of your exact return date, it’s best to leave this open-ended. The “out of office” subject line is much less creative and scientific than say, a cold email subject line or a marketing email subject line. More often than not, they’re very plain and simple, like the following:
Perhaps I’m you guys’ worst nightmare, but for the past couple of years I’ve been writing haikus for my OOO, which give a flavour of what I’m out doing. A couple of examples:
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The person's message may not have reached you. Check your inbox to see if the message was received. Posted by: Jon Wiederspan - Sat, Aug 27, 2011 at 12:29 PM. How can I see shared Outlook calendars on my iPhone or iPad? How do I set up my NSD email on my iPhone or Android phone? How do I make an appointment without others seeing what it is? How do I add the District Events and Religious Holiday calendars to my calendar in Outlook? Print Article Email Article to Friend Export to PDF
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One year my organization mistakenly left me off the phone directory. I made no attempt to correct that. The only people who could call me we’re those who knew my number; everyone else had to use email.
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I’ll reply to your message promptly when I return. Should you require immediate assistance, please send an email to [contact name] at [contact email] in my absence.
Not a translator, but I do work in a field where bilingual offices are pretty common, and I have not done my OOO in our second language–mostly because it is a non-Latin alphabet, and I do not have the secondary keyboard installed. I’m pretty sure my voicemail is in both languages, though.
If you’re out for several days, then sure, say when you’ll be back and leave info for who to contact in the meantime.
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You’ve reached Michael Abioye’s inbox. This is a general notice informing you of Michael Abioye’s absence until January 2nd, 20XX. He is currently partaking in the traditions of a certain holiday, which may or may not be denominational or non-denominational. Example Company is in no way endorsing or not endorsing said holiday, nor encouraging or discouraging employees of all demographics to engage in celebratory activities. Thank you for your consideration during this festive or not-festive time.
Salem, Oregon 97301 503-370-6300 [email protected] Facebook Instagram Tiktok Linkedin Youtube Twitter Snapchat ABOUT US RESOURCES EVENTS CLIENT LOGIN SCHEDULE FREE CONSULTATION By: Total Computer Solutions
When you’re trying to contact someone on a matter of importance (or even urgency) on one side of the equation and you find out via an autoresponder that they are away for vacation, it can be incredibly frustrating unless they’ve done the front-end work beforehand. (I’m speaking from personal – and recent – experience here. And worse, there was no auto-responder set up. I had to use the – gasp! – telephone to find out what was going on.)
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In indian homes when someone is about to have long journey or going for particular work...they are served with spoon of curd on right hand. It's a way
Agreed, the whole quirky-cute thibg annoys me, but human drives me up the wall. I cant articulate what about it grates me.
That would drive me mad. I’m okay with in meetings all day but if you’re just going home at a normal time that’s ridiculous!
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Season’s Greetings! It’s my favourite time of year, which means I’m currently out of the office chugging mugs of cocoa, stuffing my face with cookies, and attempting to fulfil my life-long goal of memorising every single line of [FAVOURITE HOLIDAY MOVIE]. I’ll be back in front of my computer on [DATE] and will respond to your message at that time. If you need immediate assistance, please send an email to [NAME] at [EMAIL] so that the other elves in this workshop can help you out. (Source: Futureofworking.com)
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I once emailed a colleague in our main office and got an OOO reply that said just: “I am currently out of the office. Please press 0 to reach the operator for assistance”
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I have followed these steps on my work iPhone. I have driving mode set to manual and to apply to “allow calls from no one”. DND is on manual and I have turned on driving mode (which automatically turns on DND) in the Control Center. But when I send a test message from my Samsung personal phone, I am not getting the auto-reply.
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So, because I want you to be able to enjoy your time off, I’ve put together these two email templates to help you make it abundantly clear that you’re not around for the next 24 hours.
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Please leave your name, phone number, and a short message and I'll be sure to return your call. Hi, this is [your name] at [X company]. I am unavailable at the moment, but please leave your name, phone number, and the reason you’re calling, and I’ll call you right back. Hi, you’ve called [your name] at [X company].
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I’ll be back on [DAY OF WEEK], [DATE]. No explanations, no apologies, no promises to respond, no redirects to other colleagues. It works.
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Hello, you have reached [Company Name]. To continue in English, press 1, for Spanish, press 2. (Wait for customer to enter an option.) You’ve reached the main menu. To reach a staff member by name, please press 1. For sales inquiries, press 2. For technical support, press 3. To place a purchase order, press 4. For accounting, press 5. To find a store location near you, please press 6. Press 0 to speak with a representative. 4. Product-Focused
When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.
Education Details: If there is a way for the recipient to discover your address, you simply use a general template, like the one you have presented, or the all-purpose out of office message from the article. Still, I cannot imagine using a home landline number in an OOF message …
Anticipating some downtime on your site due to maintenance? Get ahead of any frustrated “is your site down” messages with an auto-text. Thanks for reaching out! Please note that we currently have some site delays due to the ongoing upgrade of our network. Delays should cease at 8 am tomorrow.
Thank you for being part of our family. Happy holidays!From our family to yours, wishing you a joyful and warm holiday season!We appreciate you continuing to choose us. Here’s to a wonderful next year, too!We love working with you. Hoping you have a fantastic holiday season with plenty of festivities!Making the dream work requires clients like you who believe in us. Happy holidays!We appreciate your business. May you have a happy holiday season!Thank you for believing in us. Let’s look forward to an even better new year. Happy holidays!A big thank you for helping us reach new heights this year. Wishing you a warm holiday greeting!Thank you for choosing us! Happy holidays to you and your family.We value every customer. Happy holidays, and thank you for choosing us!Final Thoughts
I’m with you. It comes across as a bit scold-y, like chastising someone for emailing while you’re out and treating them as if their issues aren’t important.
!
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Pro-tip: You can also create a new template from a copy of an existing template by selecting the ellipsis at the top or the ellipsis in a row. Note: Template Type isn’t used for OOO templates, so you can leave it unchanged.
This is [NAME’s] bot. [NAME] is indisposed and unable to respond to your email. I’m replying to let you know that she will return to her desk on [DATE]. It is her intent to attend to your request promptly at that time. Meanwhile, [NAME] leaves you with the following message.Please ponder its significance: “I, for one, welcome our new robot overlords.” — [NAME]
The Calls/SMS Auto Reply app for Android comes loaded with auto-responses for out-of-office messages. You can select any of the simple messages to send as a reply to incoming calls and text messages when you are not in the office or away for a holiday. You can edit these existing messages or add your own custom message to set up auto-response during your absence.
Here’s a peek at some great vacation samples of auto-reply messages, which are quick and to the point.
I’m glad I’m not the only one who thought it was funny and not annoying! I’m with Alison that it’s probably just a little wordy, but there’s no problem with the humor.
We have people who do this whenever they are teleworking, regardless of the circumstances. Teleworking is working and by putting OOM’s on, you are signaling that perhaps you are NOT, in fact, working. Stop it!
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Are you fully inspired by the creative out-of-office messages above? It's time to write your own — your upcoming vacation depends on it. Try HubSpot's OOO Email Generator if you’re feeling stuck, and remember, an out-of-office email doesn’t need to be boring. On the contrary, it should inform and entertain. You don’t want people hating on you because you took a much-needed break.
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Now make your email unique when you are out for traveling for work and be a standard part of the job. If you are traveling to a conference you can set up your email.
Hello and thanks for your email. I’m currently out of the office until [MM/DD] with limited / no access to email. If your request is urgent, please contact [NAME] at [EMAIL or PHONE]. In the meantime, did you know we have a weekly / monthly enewsletter?
If I got an OoO just to tell me to have a good day, I would find that person and throw water on their computer. They’re obviously not qualified to operate one.
Not a big fan of this overly wordy version, but at least the OOM-writer gives you contact info for the people who might be able to help. My pet peeve is “I am out of the office until the 12th of never” with no indication of who might be able to help. But… we also have people who turn on their out of office while teleworking. WHAT?! You’re working. No one cares from where.
Eh, figuratively. It’s like saying I’ve gone to lunch even though I’m still right here eating at my desk–the point is that I’m unavailable to do any work.
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“We will get in touch with you very soon”.“Thank you for reaching out to us”.“Our representative we contact you ASAP”.
I love this and want to start using it. I am assuming it’s pronounced “hood-a-lay” and that said hodilay has already begun when the OOO message was written!
Unfortunately, I will not be able/ delayed in answering your e-mail till 23rd Nov.
Pet peeve: a fe people I know use the OOO reply to say something like ‘Have a great day!’ It is on all the time, and for no helpful reason.
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I am currently on my annual leave and will return to the office on *date*. If your request is urgent, please contact my colleague *name* at *email* or *phone*.
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There was a lot of pushback on this, discussion about how big a risk was that really anyway, people saying that John could word his out of office in such a way that people didn’t have to know he was actually away, and if something really was an emergency people would like to know that they have the opportunity to “direct queries to Sam or Dean” so they could be actioned, or make the judgement call that something could wait for John to return.
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As part of the festivities, the company will reimburse all employees the price of two drinks during the party. Please submit your drink expenses using this form to People Operations by Wednesday, December 30th. In addition, People Operations has planned a fun night full of games, challenges, and cocktail lessons that are sure to get you excited for the holidays.
It’s your last day before the vacation starts, you are rushing through your to-do list and suddenly you realize- I need to write an OOO email!
So, here are seven various templates you can use. Feel free to copy and paste them, but it is highly encouraged to add something of yourself into these templates (I mean, tweak them according to your personality).
After X enjoyable years, I do not work at [company] any more. Please contact [insert name and email] for enquiries relating to [subjects], or myself at [email] for personal matters.
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The one from “Central Intelligence” with the Rock that I love is is (paraphrasing) :
Thank you for your email. I’m away from my desk until [return date] trying to corral my kids between family visits and holiday sugar highs.
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Our store will be closed until the end of the week for [Thanksgiving/Christmas/New Year]. We are happy to inform you that all of your emails will be answered once we are back on [date].
At my old job we had a short script for our voice mail messages including whether we were in the office or out of the office. We were specifically told not to say why we were out of the office for personal privacy and protection reasons. However, an exception was soon made–for jury duty. Callers were getting freaked out when they got the message “I’m out of the office and don’t know when I will return.” They would be worried about the person they were calling and worried about whether or not they would be able to get the info they needed. So if on jury duty we would say, “I’m out of the office on jury duty and don’t know when I will return.”
One day, the boss said I needed to start answering phones, and did not accept my pushback.
