I once emailed someone I barely knew to check on some materials he was supposed to send my boss and I received an auto-reply letting the world know that he was away in Vegas with his “boyz” to celebrate his divorce. I still don’t know why he felt this was important to share with business contacts. “I’m away for the week” was all the information I needed.
Or, announcing a trip on social media could result in email or social media offers too good to be true. It could open the door to spoofed travel details from an airline or hotel from thieves looking for credentials. Because so many employees use the same credentials for business and pleasure, this can put the organization at risk of an attack.
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Before you put your coworker’s email address on your out-of-office message, get their approval and discuss a plan for handling requests and passing responsibilities back when you return.
Maintain transparent communication with customers and keep them informed in terms of managing their queries.By setting automated email messages, businesses can have continuous customer engagement via alternative channels.Customer value brands that deliver prompt responses. With auto reply messages, brands can acknowledge customer support requests that boost satisfaction.Best practices of creating auto reply messages
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Just because you are away, you still have the chance to keep the business going. Let your email work for you, by offering different things that will ultimately increase the chance to attract new customers. Your marketing team will be so grateful!
I wonder if anyone ever calculated how much time was wasted producing those messages.
1) I am currently out at a job interview and will reply to you if I fail to get the position.
But what should you do to keep the message informative, engaged and maybe a little festive?
Please leave your name, phone number, and a short message and I'll be sure to return your call. Hi, this is [your name] at [X company]. I am unavailable at the moment, but please leave your name, phone number, and the reason you’re calling, and I’ll call you right back. Hi, you’ve called [your name] at [X company].
Not quite an OOO, but a former boss had an email signature that said she was doing field work so her email responses would be delayed.
One of the real joys this holiday season is the opportunity to say thank you and wish you the very best for the new year. Warmest thoughts and best wishes for a wonderful holiday and a very happy new year. Wishing you the gifts of the season — Peace, Joy, Hope. Merry Christmas.
Or, in the case of Samarah Miel, owner of Amarillo Travel Network, her out of office message is a fabulous mix of sales/bonding with others in the industry/promoting her expertise to clients. Bonus points for including a video!
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We had someone at my old job whose auto-reply stated that they were at a “White Privilege Conference”. Granted, the conference was about dismantling White Privilege, but to someone outside our work who didn’t know that, I imagine that got quite the reaction!