Thanks for explaining, that makes sense. To me, it seemed like a well-communicated coverage plan and I would have especially appreciated the setting of expectations on how soon I could expect a response so never would have even considered that to be condescending.
I can see how it would be annoying to some people, but at least it has a bit of personality to it. Maybe I’m just tired of sending so many rote emails in business speak, but I do find it kind of refreshing if only because it’s a different kind of artificiality than I’m used to.
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The big issue I have with the example in the post is that not only is it unnecessarily long-winded, but you have to listen through all the chattiness to get to the “here’s who to contact in a real emergency” part. The tone does rub me wrong, but I’m willing to roll with that as a personality/company culture thing.
Use your auto-response as an opportunity to connect your customers with a sales opportunity! Hey there, thanks for shopping Patagonia! We’ll respond to your message ASAP. While you wait, have you checked out or semi-annual sale? https://txt.st/PQBLPE
I no longer work at this company due to the misalignment with advertised company values and actual practice.
I’m out of the office from 11/11 to 11/17 and I will not be checking my emails. It’s likely your note will be swallowed in a sea of inbox banality, never to be seen again. If you require a response, please resend your email after 11/18. For urgent editorial issues, please contact the channel or features editor responsible for that content. If you are Barack Obama, text me bro. We need to talk.
The start of the holiday season does not mean letting your inbox enjoy the same degree of leisure and festivities as you do. Despite being busy with all the buzz and planning, you can hardly lock your business’ door before taking care of what happens with your inbox.
I'm probably in the middle of a tree farm right now, getting covered in tree sap, so my hands would stick to my keyboard if I tried to respond to your email. I'll respond to your email once I am back at work on [date].
Website: https://www.themuse.com/advice/6-outofoffice-templates-for-the-holidays-that-you-can-copy-and-paste-now
Thankfully, setting this up in Gmail is easy to do and only takes a few minutes. Here are step-by-step instructions for setting your out-of-office message, plus some helpful examples you can steal for your own use:
Workplace ExperienceBusiness EmailsCustomer Service EmailsWorkplace EmailsHR E-mailsPeople ExperienceOperationsBasic Guidelines & TipsProfessional E-mail Responses
I used to work at a place where we would occasionally send reports of network misuse that sometimes included inappropriate images the user had stored on work devices. One person had an email system that was somehow set up to make any attached images the profile pic for that account. So she would end up with random pornographic images as the profile pic whenever she received reports from us. She said she had no idea how to change it and could we please help? Since she was not part of our company, and I have no idea how that could even happen, I just started sending her kitten pictures after every report that included an image. Problem solved.
Hollywood star turned gin distiller Ryan Reynolds showed last summer how the OOO can become a marketing tool. “Thank you for your email and interest in Aviation American Gin! I’m away from my desk at the moment but will respond the moment they give me a desk,” began his first attempt. A few months later, along came another: “This is only my 2nd OUT OF OFFICE REPLY. From what I’m told, it should be short, sweet and NEVER overly personal or emotional.” After TV host Jimmy Fallon asked him to read one out on The Tonight Show, the resulting influx – around 20,000 emails in a single day – to [email protected] melted the small brand’s servers. Fortunately, it also reportedly piqued the interest of retailers and restaurants, keen to start carrying the tipple.
It doesn’t work when a group text is sent, is their a workaround for that situation?
Apart from this, try to limit the details you provide in the message. You just need to inform that you are going on a vacation; you need not give the exact plans. Also, refrain from making it funny. It can be easily misinterpreted and leave a wrong impression.
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