Just because you are away, you still have the chance to keep the business going. Let your email work for you, by offering different things that will ultimately increase the chance to attract new customers. Your marketing team will be so grateful!
Our office will remain closed for Christmas. We assure you that all your emails will be answered as soon as we return to the office. Merry Christmas!
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It’s crucial for clients to feel as if they can rely on you if they have an urgent request. Before taking time off, you need to create an out-of-office email response. Let your clients and business partners know that you are currently unavailable, but will be back soon. They, understandably, expect you to reply promptly… but everybody is entitled to some time off. Just remember keep your contacts in the loop.
And a darn good one... we hire brilliant people, provide extensive training, and develop one of a kind experiences.
If you have Chat enabled in Gmail, you will also see their out of office status when you send a direct message. If someone doesn't have permission to view your out of office event, Gmail won't show you're out of office. Share your out of office status.
Also, you need to know your audience if you are going to go eccentric. Alison mentions that this message is fine in their culture, but it wouldn’t npbe appropriate for my somewhat formal field. And even if your workplace in general is casual, you might be contacted by someone outside. (In a tiny provincial courthouse I served in the past, there is a story going around that in the 80s a junior but elderly clerk used to address phone callers as hun and sweetheart and generally speak very informally. Most people thought it was funny, and then the President of Supreme Court called and… he didn’t).
Hello, We are currently closed for the holiday. If it’s something urgent you can email [name] at [email]. Kind regards. [Name/signature]
Not me, but a friend of mine once received an OOO that simply said “I am having an out-of-office experience.”
Note: You can also set different automatic out of office replies for different people. Just click the Rules… button in the bottom-left corner and add a rule for each person or email subject.
Hello, I’m out of the office until [DATE]. However, I will be taking periodic breaks from binge-watching everything I’ve missed to check my email [once per day/every evening/occasionally] while I’m away. If this matter isn’t time-sensitive, rest assured that I’ll respond when I’m back in the office. But, if this is an urgent request, please resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject]”. All the best.
Literally just “Please note that (date) is a public holiday in (country). I will not be checking my inbox until (next working day).”
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Completely unplugging from work? Good for you! Be sure to make this plan clear in your autoresponder so boundaries are set and no one expects any type of work-related correspondence while you’re away. Then, turn on SaneDoNotDisturb and enjoy an empty inbox for days.
My European colleagues get an extended summer holiday all at the same time, which means we get OOO notes like this:
If you centre-align that it resembles a Christmas tree, and I coloured the font accordingly :D
Email is one of the top tools for business communication. People expect swift responses to their requests. If this expectation will not be met because you are away from your desk, your client or colleague needs to know.
You don’t have to inform people why you are out of the office, adds Gugino Panté. “Because of privacy or safety issues, you may not want to state that you are on vacation or at a conference,” she says. “Simply stating that you are out of the office should be sufficient enough.”