I think that’s on the person who covered for you –presumably they are in your department. If I take care of a client for Fergus while he’s out, I let him know the problem that came in, solution, and any still pending information. Emailer emails Vickie. May not just forward the message that they sent to or received from me. Vickie gets these kinds of questions every day, doesn’t know it has anything to do with me, just answers the question. I get back, see the message, and may not realize Vickie has already handled it. That’s not Vickie’s fault. I think ENFP in Texas has it right above – before starting the work, you can ask the sender if they still need this.
HomeEmployersHire BetterHow We Get Things DonePeople We RecruitIndustries ServedReady to Hire?
.
If you have the opportunity to come, let me know — I’d love the chance to connect with you.
19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
I’ll be banning myself from my inbox, so if you need something before Monday 2/8, try Molly Fitzgerald, customer success manager extraordinaire, at [email protected]. If it’s urgent, she’ll know how to reach me as I watch my 14th consecutive episode of The Great British Bake Off.
Plus, he incorporated a delightful technique to let people know that if they really wanted him to read their emails, they should probably send them again after his return. Not only does that keep the sender accountable by saying, “If this is really important, you know when to reach me,” but it also helps him truly vacate his work while he’s away. And that’s hard to do. First, travel to my homeland of Florida. Climb to the highest peak of the tallest mountain. Find a rare flower (no specifics, of course… It’d be cheating). Put the flower back, because as the old hiking rule goes, “Leave everything as you found it.”
Well, if you become too sick to work for longer than that, what happens then? Surely there’s some backup. If not, you’re not always going to be able to keep that promise.
Thanks for your email. I’m currently on holiday with my family for the first time in what seems like forever. For urgent matters, [NAME] will help you. She doesn’t have a cape, but she is basically Superwoman. See you real soon.
Some of the people I know that have a lot on their plate are able to deal with a large volume of email with intent and integrity. It’s worth taking a look at how they deal with email so you can model some of their habits. I’ve listed three people below who I know handle their email really well.
Hello, All our stores will be closed until the end of the week for [Christmas]. We will respond to all your inquiries once we are back on [date]. Merry Christmas! Regards [Name/signature]
While you’re writing and activating your out of office message, avoid including the following:
Use your absence as an opportunity to show off to customers and peak their interest in your content. Sending an out-of-office email is a good way to provide clients with more details about your business. Offer a link to an interesting online resource that your company has developed, like a blog post. This way, recipients are made aware of which lines of business your company are actively engaged in.
Hi stranger, Sorry I'm unable to reply to your email. I'm off frolicking in the meadows. Please do not contact me until I'm back.
Just imagine the ease your customers feel when they receive a warm and friendly automated message that sounds human. Hence when you craft autoresponders, keeping your brand’s voice and style is very important to give a human touch.
I apologize in advance for any inconvenience that this may cause you, and I want you to know that I can help you rectify this if you contact me on the email or phone number below.
Optionally, set a date range for your automatic replies. This will turn off automatic replies at the date and time you enter for the end time. Otherwise, you’ll need to turn off automatic replies manually.
It’s really only meant as a courtesy but if your culture is different I can see where it’s eye-roll y.