That’s what I always reasoned… better to annoy with too much information that saves hassle on the backend then be brief upfront and sentence people to OoO purgatory.
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Please contact my colleague (YOUR COLLEAGUE’SNAME) for your urgent concerns. Otherwise, I´ll attend to your emails upon my return at 08.02.2021.
Hi there. I’m out of the office until Monday, 14 August, with limited access to email.
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I would be SUPER annoyed to get this! I agree it seems condescending and it’s just too long.
We promise the world will not end while our offices are closed and encourage you cherish this time with your families and friends!
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You’ve been busy planning out your tasks, tying up loose ends, and working ahead to ensure you can actually disconnect, recharge, and relax over your holiday break.
Unfortunately, I’m going to have to return your message. As it’s the holiday season, I’m currently away from the office. When I return, I’ll give your email a good solid read and find that your request is exactly what I needed after all! But until then, I’m going to keep it in the inbox so it doesn’t get damaged and revisit it after the holidays are over.
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If you need immediate assistance before then, you may reach me at my mobile – (Mobile Number).
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No reddit on this rig, but “company-wide email + 30,000 employees + auto-responders =” as a search should get you there. Totally worth the hunt.
By bringing some automation into the process, you not only ensure that your staff is leaving vacation email messages that cover what’s needed, but you’re also eliminating the possibility that team members will forget to turn them on.
Such emails are crucial, especially when you have long-lasting relationships with customers that need a prompt response. It would be very unprofessional to leave without explaining why you aren’t answering. It’s like if you are having a conversation with someone, you decide to just take off without saying goodbye, while they went to the bathroom. Rude!
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If I am out of office for more than one day, I will update my email out of office message “I am out of the office with limited access to email until {X date}. Please direct any questions to {support department email}.”
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An out-of-office message is an automatic email sent by an email account that is temporarily not being checked by its owner. Every new email to this account will trigger the out-of-office message, which is sent directly to the original email's sender. Most email service providers allow you to activate this option and customize your message.
Note that the poaching email does not have any other contact details other than the leaver's - this is to try and funnel all enquiries to the leaver as part of the poaching plan! More tips here.
Under the customization option, you can configure the pre-chat form to create personalized offline messages. You can clearly mention the business hours and ask customers to fill up the form with the relevant sales or support query. Inform them that your support representative will be connecting with them at the earliest to sort out the issue.
And although my colleague had mixed feelings about her own parents joining that population in Florida, she couldn't be too upset when her dad suggested flying down from Boston for a Red Sox spring training game.
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If the person keeps you on the message thread in which they then contact someone else (ideally, the person you stated in your out of office message as the one who’s handling urgent issues in your absence), you are literally kept in the loop and can see for yourself that all was handled when you get back. Of course, this works even better if you check the most recent items in your inbox first when you get back.
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Every November without fail, when I take a week off for deer season, I start my OOO with “GONE HUNTIN’!”
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That’s how I feel about OOO for when I’m only gone one workday. Very rarely am I dealing with anything that can’t wait 2 business days. I only set up OOO replies if I’ll be gone longer.
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This email is humorous because anyone going on a family trip knows the ups and downs of having everyone together on the table. Harry’s both sarcastic and light-hearted same time giving us this amazing getaway auto-reply that most of us couldn’t agree more to:
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This seems like information that would be better in an email signature than an OOO, really. That’s how my organisation does it.
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Also, IMO, it’s putting the burden of knowing and managing your schedule on the other person. You expect them to be paying enough attention to you to remember when you come back and to resend their request. That’s not reasonable.
You’ll find everything you need to set up an out of office message at the very bottom of the ‘General’ tab there.
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My boss had this problem (outdated message), but it wasn’t his fault. No matter how many times he changed it, it kept reverting to the original message and dates. Even IT couldn’t figure it out.
!
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This works fine but I notice it also adds after your auto-responder at the bottom an option for them to reply “urgent” to ensure I receive notifications which seems damn pointless if you ask me. Is there a way to switch that off because it seems to be counter-intuitive to setting the auto-responder that you’re not there or on leave? Thanks Trace
Which to my mind lets people know when I’m back and that I will get back to them after that date, as well as who to contact for more urgent stuff. But every time, Wakeen gets teapot questions because people apparently can’t be bothered to finish reading and they both get questions on stuff that is not due for weeks after I return.
10) I am on vacation from mm/dd to mm/dd. I will allow each sender one email. If you send me multiple emails, I will randomly delete your emails until it is pared down to one. Choose wisely. Please note that you already sent me one email.
Tested to/from 2 iPhones (1 personal/1 work phone) and neither of them receive the designated Auto Reply Text. What am I doing wrong?
When I’m back in the office and going through emails, I’ll sometimes send a note of “I’m catching up on my emails and saw you had XX question – did you still need help with that?” before doing any in-depth research.
If the person keeps you on the message thread in which they then contact someone else (ideally, the person you stated in your out of office message as the one who’s handling urgent issues in your absence), you are literally kept in the loop and can see for yourself that all was handled when you get back. Of course, this works even better if you check the most recent items in your inbox first when you get back.
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If you’re going to be on vacation for a week or two, then it’s essential you set up your vacation email. If you miss the odd day, the world won’t implode, but if people don’t know you’re away for a few weeks and they don’t know exactly when you’ll be back, or who they can contact in your place, you’re going to have some unhappy clients or customers.
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Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
Note: Outlook does not attach your signature when it sends automatic replies. If you have a signature, you might want to paste it below your message. If you don’t have one, learn how to add an email signature in Outlook.
9. Auto Reply Example with Alternative Contact Phone and Email. [Your Greeting] Thank you for your email. Unfortunately, I am out of the office until (Return Date).
One of the only reasons I get voicemails is because our system is set up to send new voicemail messages to your email as an attached file. Now if only it would send the voicemail as a transcript, I’d be set. I don’t mind returning calls, but listening to voicemails is obnoxious, especially because people are really bad at leaving voice messages.
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Yeah, I do think some are pretty funny (eg tan lines) and some are not so terrible, but I honestly think she took them incredibly seriously and wasn’t trying to make her colleagues laugh as much as just ….. put out an air of “look how personable and authentic I am”. She also lamented that other people’s OOOs were “rigid” and why couldn’t people have fun?! Which again, sounds not so bad but was someone who would regularly ask prying inappropriate personal questions, so it came across less like “let’s loosen up” and more like “why won’t people tell me the specifics of why they’re off today, because I deserve to know”.
Thanks so much for your email. I’ve decided to take advantage of the holiday weekend and truly take [Monday/Friday] off. In an effort to come back fully recharged, I won’t be checking my email. Don’t worry though, if it’s urgent, you can reach out to [name] at [email address].
Sure, Kopelman is truthful about the fact that he's on vacation, but he also lets the recipient know that he or she would be interrupting important family time if the first option is chosen. It states a point simply and uses humor to avoid making it sound like he wants the reader to feel guilty.
But that sounds boring, right? Luckily, there are ways to spice up your OOO message by adding humor in just the right places.
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Hi, I am currently out of the office from [MM/DD] to [MM/DD]. I will do my best to respond promptly to your email when I return. Please contact [name] at [email] or [phone] for any urgent matters.
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A Christmas closure email is an email sent to the staff stating that the office, institution, etc. will be closed for the Christmas holidays. It can be one that a store will send to customers as well.
Please note that all company offices will be closed [date] to [date]. We will reopen [date], and close again for [date] and [date]. We wish you all the warmest of holiday cheer!
Setting up out of office messages removes the guesswork done by customers when a response doesn’t come back right away.
However, if you do choose to do this, make sure you actually follow through and do the thing you’re bragging about, unlike this New York Times reader who was just a bit too bold.
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Hi Thanks for your email. I’ll be away from the office until [MM/DD] and will respond as soon as I can. For all support requests/needs, please reach out to [email] and one of my colleagues will be happy to assist you.
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Even if it’s for a short amount of time, an autoresponder helps you enjoy your time off from work.
Don’t leave messages that come in outside of business hours hanging. Instead, let them know when they can expect a response. You’ve reached Maggie at HealthCorps. Our business hours are 8-5 EST and I am currently OOO. I will get back to you within the next business day, thanks!
You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.
I give my folks scripts because, otherwise, I end up with long winding OOOs that talk about why they’re out but not what the writer/caller should do to get help (staff is 1/3 entry-level with varying degrees of professional office familiarity). I do not have the time to micromanage to this level, though – if I see an off-spec OOO, I send the how-to guide and remind them that they need to tell people who to call while they’re out or to mention the specific dates, but most of them have good judgment enough not to be totally inappropriate to the point I need IT to intervene.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
“Through this mail, I send holiday greetings for the Symantec office and the employees of the office for a superb holiday season. I wish you all have much fun filled moments and adventures during the holiday period. Have a happy holiday.”
