A. While The University of Toledo Medical Center and its operations must remain open for our patients and guests, yes – there will be a limited number of offices closed on HSC during winter break because they are academic, non-hospital or non-patient care areas. Leaders of those departments are responsible for ensuring their students, team members, customers, vendors and other stakeholders know in advance that they will be closed during winter break. Their email and voicemail messages also should inform customers of the specific closure dates.
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I’m not bothered by it, but I use “when I return” instead. I don’t want people to think I’m checking emails when I’m out.
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In my world, “please contact $Manager” is recognition of a staffing level problem. $Manager will have to decide what project to defer if a crisis comes up while someone is OOO.
In my office, most of the phone lines just didn’t even have voicemail, because we already got enough abuse in regular phone calls (university parking office). When we switched to VOIP, that went away, but at least now they get *badly* transcribed into our email boxes…
How you end a letter is important. It’s your last chance to make a good first impression on your reader. Choose the wrong closing, and you might damage the goodwill you have built up in the rest of your communication.
I worked for a federal contractor back during the Great Recession when government offices were shut down/working with a skeleton crew. I still remember getting OOOs from almost every email address in the agency we worked at explaining they were on furlough & to contact one specific person if the issue was urgent. We all assumed this poor person was hiding under her desk, rocking back & forth, with her head in her hands.
This is the standard reply I’m my org. Occasionally there is something about not being able to check emails while away (or being able to) but that’s about it.
Co-sign. HATE THAT. We use Outlook and there’s a banner across the top that says AUTOMATIC REPLIES ARE BEING SENT. Just click the button to stop them!
Each time McClure makes an appearance in these out-of-office messages, he “speaks” on behalf of my colleague and alludes to the previous auto-responses in which he starred. It’s a mild form of self-deprecating humor — as if to say, “I know, I’m out of the office again” — made only funnier by the made-up teaser title included in the last line.
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I agree, especially coming from a SVP. It’s not just a funny OOO message then. It’s a subtle reminder that if someone that high feels they can step back away for a few days without things falling apart without them, chances are the same could be said about you. Leading by example indeed and in a way that gets their point across to probably lots of people that may not have noticed otherwise.
Please contact (Contact Person with email and phone) if you need immediate assistance.
But let’s talk out-of-office messages: overshares, excessive detail, the ones that self-aggrandize (I once had a coworker whose auto-replies often said he’d be in late because he “pulled an all-nighter” on various work projects, etc.), the ones that never get turned off, people who don’t use them at all, and other pet peeves.
We also had company wide announcements that all of Spain was going on holiday in July, and then France would be gone on August, so please wrap up any business for the summer before then :’)
The big issue I have with the example in the post is that not only is it unnecessarily long-winded, but you have to listen through all the chattiness to get to the “here’s who to contact in a real emergency” part. The tone does rub me wrong, but I’m willing to roll with that as a personality/company culture thing.