I don’t include this much detail on my OOO, but I do include if I am out of the office for religious observance, because I don’t use electronics on my holidays and want people to know that I really won’t get their message until the holiday is over. (Unlike the norm in my workplace that otherwise senior people are checking email even if we’re sick or on vacation. I know, I know.)
For those new to the business world, your out-of-office message is the most common form of automation related to email. Once activated, it sends out a predetermined email message to anyone who emails you while you’re out, telling recipients exactly what they need to know.
.
That 15minute breaktime message screams “past experience with a toxic company” to me.
Is your email urgent? If so, you should probably call [Name] at [phone number], and they will assist you. They aren’t in the sunshine – they’re still at work.
Businesses can create offline messages in REVE Chat to keep their customers informed about their business hours and guide them towards getting a faster response.
On behalf of all people who have trouble typing on the miniature keyboards, my apologies :)
I once emailed a colleague in our main office and got an OOO reply that said just: “I am currently out of the office. Please press 0 to reach the operator for assistance”
Yup pretty sure. I remember stuff like they’re going to visit Mickey, they miss him, they haven’t seen him in a long time…honestly it read to me like someone under the influence of something when they wrote it.
The use of humans is weirdly condescending to me, like people who say ‘doggo’ sincerely. It seems incredibly off at work.
Found it! (Reddit’s own search functionality is garbage, but it’s so easy to google for reddit posts, thankfully)
Website: https://futureofworking.com/11-office-closed-due-to-inclement-weather-messages/
If you’ve been inspired by Rachael’s efforts and want to spread a little festive cheer, there are some fantastic examples to help you do just that...!
Under the customization option, you can configure the pre-chat form to create personalized offline messages. You can clearly mention the business hours and ask customers to fill up the form with the relevant sales or support query. Inform them that your support representative will be connecting with them at the earliest to sort out the issue.
Consider also adding a funny GIF or a meme to such an email, some interesting but silly facts, or maybe include a short and harmless joke.
Optionally, set a date range for your automatic replies. This will turn off automatic replies at the date and time you enter for the end time. Otherwise, you’ll need to turn off automatic replies manually.
Dear Customer, Our office is closed and you can expect to hear back from me by [date]. Have a great holiday! Regards [Name/signature]
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