Option 1: Wait it out. Ask yourself, “Is this urgent and important?” If it isn’t, take a beat and give me a chance to respond after I dig myself out of my inbox later this week. You and I will be better off with this expectation set now.
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I am annoyed when people send a “fergus ooo” outlook invite! Maybe that’s the (annoying imo) style for your team Fergus, but our nearest common ancestor is 3 or 4 people up, you’re not that important and I don’t care!
Education Details: If there is a way for the recipient to discover your address, you simply use a general template, like the one you have presented, or the all-purpose out of office message from the article. Still, I cannot imagine using a home landline number in an OOF message …
If they have to leave an OOO message for being out for an hour for a meeting, clearly it is A Big Deal in that office :(
Much appreciated and I followed these instructions to the detail…still need more help with this as it is designed only for “while driving” mode. If I’m not driving, do I have auto-reply to text options?
If you still need to reach me, you can email [email protected]. Or you can email my assistant at [email protected]. They can point you in the right direction.
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The message will be automatically triggered in response to any incoming text received while the away message is turned on. Like this:
The one exception: When I was out for a week and a half on my wedding/honeymoon, I included something about “Additionally, I am out of office getting married, so shortly after my return my name will change from Red Bookworm to Red Reader.”
If you need immediate assistance before then, you may reach me at my mobile – (Mobile Number).
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Don’t know if those happen due to bad software, or a bad configuration decision, or just careless users, but those exhaust me.
True, but maybe the OOO writer has had issues in the past with people needing things while she’s out, incessant following up, not going to the right people, etc. She could also just think it’s funny though.
Give complete details of the person they can contact if there is an urgency. If you are in charge of multiple departments, you can add more people along with their expertise area so that customers know who they should reach.
https://www.reddit.com/r/talesfromtechsupport/comments/420oan/companywide_email_30000_employees_autoresponders/
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."