Hi, Happy holidays, and thanks for your email! I’m taking a few days off to spend time with my family and friends so I won’t be answering emails as quickly as usual.
I pretty consistently just do “Greetings, I will be out of office from (date) to (date) with (limited/no) access to email. If you need assistance, please contact (boss) at (email address) – otherwise, I will follow up with you upon my return. Thanks!”
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No matter what you’re using your SMS autoresponder for, there are a few pieces of best practice you should keep in mind when crafting an automated text message.
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20. "Hey there, this is [your name] from [your company]. I'm out of the office until [date]. In the meantime, please direct your inquiries to [coworker's name] at [email address]. They can also be reached at [phone number]. Thank you."
Luckily for you, my colleague *Name* generously offered to cover for me. You can reach him/her at *email*.
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Automated reply messages are a great way for businesses to fulfill customer support expectations of receiving a prompt response for their chat or email requests. Automated reply messages empower businesses to:
I’ll be out of the office on vacation for the next week. I will probably see your message because I don’t know how to relax and will likely respond if I feel that I need to help in any way. Otherwise, I’ll get back to you when I return. Thanks! If you don’t feel like adding to my workload, please contact [name] at [email] or [phone] in the meantime.
Automatic email replies. The IS&T Knowledge Base (KB) details how to set up automatic replies for your MIT email through the Exchange service or on Outlook. Both allow you to set the start and end date of the auto-response and to choose if everyone will receive this auto-reply or only those within MIT.
Does this only work with contacts saved in my phone? I’m trying to get an auto response to prospective clients whom I don’t have saved in my phone.
“The purpose isn’t to let people know you’re out of the office, it’s to let them know you're not going to be responding,” says Muse career coach Benjamin Ritter, founder of Live for Yourself Consulting. It’s not about where you are physically, but rather whether or not you’ll see someone’s email and be available to react to it within a typical timeframe (which could differ depending on your role, company, and industry).
A well-deserved holiday deserves a substantial out-of-office message that really hammers home the fact that they’re still working, while you’re off on your travels – nice and descriptive to really paint the picture!
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Note that the poaching email does not have any other contact details other than the leaver's - this is to try and funnel all enquiries to the leaver as part of the poaching plan! More tips here.
Rather than clutter your general greeting, set an auto-attendant for a campaign-specific phone number. You can assign a unique number to each of your campaigns. Record a voicemail message that helps callers to learn more about your marketing campaign.