Oct 15, 2014 · While it seems that everyone sends holiday cards these days, the key to standing out in the stack is to select a high quality card and include a thoughtful, heart-felt sentiment. Here are a few ideas to get you started: All of us send you warm wishes for a happy, peaceful holiday season and a prosperous new year.
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Give complete details of the person they can contact if there is an urgency. If you are in charge of multiple departments, you can add more people along with their expertise area so that customers know who they should reach.
I had a colleague who simply never answered her phone or set up her voicemail. She still listed the number on her business card and email .sig, she just never answered or checked voicemail. When she took a new job another colleague inherited her phone number and when he went to set up his voicemail there were basically eight years’ worth of messages left for her that he had to delete.
While a holiday is a great chance to disconnect and relax, you have a lot to take care of before taking a break. One of these things is setting up an auto-response system that sends out automated messages to everybody trying to call and message you when you are on leave. A thoughtful out of office message lets people know you cannot respond because you are on a holiday.
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I wish I’d copied it, but once a co-worker in sales had an out of office that was long and rambling and talked about how she and her family were “going to visit Mickey.” I didn’t know what to make of it, especially since it could go to prospective clients.
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After all, most of us long to fully detach while we’re away and we know it’s the healthier and more restorative thing to do. Yet we’re concerned that actually doing so might appear reckless or irresponsible to our clients and colleagues.
Hello, It’s that time of the year. The time where I save up all my vacation (4 weeks) and spend it on one epic adventure. Where am I? [COUNTRY], the land of magic realism. And I’ll be completely disconnected. In fact, I’ve asked [NAME] from IT to change my password so I can’t check my email at all. #vacationorbust. If you have any questions about [PROMOTION] or anything else, get in touch with [NAME] at [EMAIL] If you want to talk about the hottest job opening at [COMPANY], [POSITION/TITLE] get in contact with our People and Culture team at [EMAIL].
I’ll be on maternity leave from [DATE] until [DATE]. For general inquiries about [DEPARTMENT/ROLE], please email [CONTACT NAME]. If this matter is not time-sensitive, feel free to resend your email in [MONTH] when I will be regularly checking emails again.
I am currently on annual leave and I return to the office on Monday 21st September. I will reply to your email as soon as possible.
Hello! I’m going to be out of the office until [date]. If you need something before then, please contact [colleague] at [email] or [phone number] to receive assistance.Hello! Thank you for your email. I am out of the office right now but get back to you ASAP. You can expect a reply by [day] latest. For anything you need right away, you can contact [alternative contact option].
By knowing more about your activities, customers are more likely to trust your company. In turn, your company’s outreach increases.
If you want to add a humorous spin to your vacation responder email, here’s a great idea:
Dear Customers. We, the employees of this office are going to take our days off from the 25th of December to the 5th of January 20XX in lieu of Christmas and winter vacations. Your needs are Supreme to us so one of our representatives will be available 24/7 in case of answering any query you may have. Feel free to contact us on the following number [X].
Oh shoot. You need something and I’m unavailable today. Here’s the good news: you have options.