I’ve heard “please respond at *your* earliest convenience,” but never the other way around.
I’ve never been a fan of the ones where people basically say “I’m working, but super busy right now, so I won’t get to your email for X (hours, days, whatever). Like, are you THAT busy.
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You don’t need to say how long you’ll be away, adds Tim Reeves, principal of the ad agency Allen & Gerritsen. “That just makes you feel guilty, particularly if you’re taking a glorious two-week vacation,” he says. “Just say when you’ll be back. It feels way better.”
Here are the 25 best office closed for holiday message templates that are professional. ----- Our office will remain closed until the end of this week for Thanksgiving Holidays. We assure you that all your emails will be answered as soon as we return to the office. Happy Thanksgiving! ----- You can expect to hear back from me by [date]. Hope you have a great holiday!
That 15minute breaktime message screams “past experience with a toxic company” to me.
Website: https://smartonhold.com.au/business-christmas-message-script-request-2/
A clear, thoughtful out of office message saves the caller from troubles and inconvenience caused by your unavailability as they know what they should do next. Such a system avoids the negative impact that could come from the inability to respond to calls and messages. Your clients would likely try and contact you again and again, getting frustrated and losing trust in your business.
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This information will help the person reaching out to you gauge whether their message can wait for your response or if they need to contact someone else instead.
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I pretty consistently just do “Greetings, I will be out of office from (date) to (date) with (limited/no) access to email. If you need assistance, please contact (boss) at (email address) – otherwise, I will follow up with you upon my return. Thanks!”
Ha reminds me of an admin here once who would leave like 10 bullet points on who to contact for what. We got a kick out of the point that was “for catering emergencies…contact…”.
My OOO messages are always pretty casual, and the last line in the list of “for X, contact Y” is always something like “for chili recipes, contact Z”.
In Outlook Mail, you can set an auto-reply or "vacation message" on your account. This will automatically send a message back to anyone who emails you to let them know that you are on vacation, out of the office, or otherwise unable to respond.
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