Here are some of the common questions and answers about holiday messages to employees.
Perhaps I’m you guys’ worst nightmare, but for the past couple of years I’ve been writing haikus for my OOO, which give a flavour of what I’m out doing. A couple of examples:
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Hello ! Please note: (insert date) are company holidays for many of our employees. Because of this, there will likely be a delay in reply to your ticket, possibly until (insert return date) when most of our team returns. In the case where you do receive an initial reply from one of our employees, their subsequent replies may be delayed. We have received your email request and will process it soon. While we process your request, please make sure to check out our extensive list of documentation for WPForms by clicking on this link (Link). Thanks!
This works fine but I notice it also adds after your auto-responder at the bottom an option for them to reply “urgent” to ensure I receive notifications which seems damn pointless if you ask me. Is there a way to switch that off because it seems to be counter-intuitive to setting the auto-responder that you’re not there or on leave? Thanks Trace
This works fine but I notice it also adds after your auto-responder at the bottom an option for them to reply “urgent” to ensure I receive notifications which seems damn pointless if you ask me. Is there a way to switch that off because it seems to be counter-intuitive to setting the auto-responder that you’re not there or on leave? Thanks Trace
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
If you have any questions regarding our previous business together; if you need me to direct you to someone who can help you at Jones consulting; or if you would like to continue our conversation, please don’t hesitate to contact me at [email protected], or by phone at [number].
“I’m offline and have sporadic access to email until X date. For urgent matters contact Colleagues A and B. For true work related emergencies you can call me at Cell Number”
Of course, managing a minute and a half response time isn’t so easily accomplished when you’re out of office, receiving hundreds of texts each hour, or shifting your attention to a different project.
Until I’m back at the office, here are the links to my social media: [FACEBOOK LINK] [TWITTER LINK] [INSTAGRAM LINK]
Happy holidays! I am currently out of the office, with no email access. I’ll be returning on (insert date) and will get back to you as soon as I can.
Consider also adding a funny GIF or a meme to such an email, some interesting but silly facts, or maybe include a short and harmless joke.
Auto-attendants with a customized holiday greeting can be a festive way to mark the occasion. If you have a retail business, create a holiday greeting to inform customers of any limited-time sales you are offering. If your office is closed for the holiday, be sure you state this in your message.
Best of luck in the new job.Best of luck with your exams.All the best for the future.
In my world, “please contact $Manager” is recognition of a staffing level problem. $Manager will have to decide what project to defer if a crisis comes up while someone is OOO.
Not every vacation you take is going to leave you completely unreachable. For those days when you’re out of the office but are still checking and responding to email or phone calls, make sure your message explicitly states that people will still be able to reach you, and how:
Hello, Our office is closed for holidays from [date] through [date] and returning on [date]. Through this period we will not be able handle any enquiries. If you need immediate assistance, please contact [name] at [email] or call [phone number]. Otherwise we will respond to all emails as soon as possible once we return to the office. Warm regards.