Now that you have completed the General settings, you can set up the time periods for which eDesk will auto-respond to customers with this template.
Or provide one of those downloadable calendar reminders in the OOO response that says “X is back from leave; okay to email!” Then at least you’re being helpful and proactive while you’re deleting everyone’s email.
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systEmise is a “One Stop Shop” for all your financial and marketing needs. We understand business and technology to help you achieve your marketing goals.
I, in turn, will cheer you up with some sunny photos of this great place where I’m staying.
Our office will be closed from [date] to [date] for the coming National Day holiday. We will resume our operations on [date]. Any inconvenience caused is much regretted.
Thanks for your email. I will be away from the office until September 13th and will respond as soon as I can.
If you are a customer still in onboarding, please reach out to your Data Migration Specialist, Jane Smith, at [email protected] or 971-314-6323.
With a slightly modified email address to mirror yours, they can easily impersonate you using the personal information provided in the OOO message and exploit your absence. Knowing where you are and how long you may be gone can lead to an attempt to initiate a transfer of funds or access confidential data. They might even go the extra step and reference how great their “trip” is going just to make the message appear genuine.
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. Open the page and click on the “Send automatic replies radio button.” Until you turn off the assistant option, automatic replies will be continued to send. Keep as a reminder to off the assistant. Now, tap the “Send” option, and the date and time options become available.
As long as you’ve covered the basics—dates of your absence and who to contact in your absence—you should be good to go.
Setting up out of office messages removes the guesswork done by customers when a response doesn’t come back right away.
Eh, my team’s instruction to put them up if they’re going to be away from email/voicemail for more than an hour (standard lunch break). I have a ton of staff, and we’re in a business where a high degree of responsiveness, especially during the business day, is expected and few of my staff have mobile email. We’re also a larger organization with mixed project teams, and not everyone knows who’s PT/FT or on nonstandard hours.
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If you do not resend your email to the appropriate person as outlined above, it will not be read. I am not checking email during this time, and my emails are not being forwarded to someone else to check, either. Please also understand that it will take me some time to respond to you once I am back.
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The auto-reply only replies ONCE to each email account, the first time they send. If someone sends you multiple messages, they will not get multiple replies back. This is a useful feature because it prevents your account from flooding a mailing list with replies or from filling your email inbox with automatic rejections from "do not reply" accounts.