We had someone at my old job whose auto-reply stated that they were at a “White Privilege Conference”. Granted, the conference was about dismantling White Privilege, but to someone outside our work who didn’t know that, I imagine that got quite the reaction!
However, when I email the backup person I also cc the original person. If the issue gets totally resolved, the original person is well aware. If the issue is not resolved, the original person can pick it up pretty easily.
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I want to know how everyone who works from home is wording their OOOs. Are you saying you’re out of the office? Away from your computer? Have closed the door to your home office?
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There is any number of valid reasons why you might skip on your email inbox for a while. You can be on vacation, feel sick or take a few days off to recharge.
I worked with a guy years ago who would update his voicemail greeting literally every time he left the office. So the bare minimum would be that he’d record a new message when he arrived in the office in the morning. Then, when leaving for lunch he’d record a new greeting listing the time he would be back in the office, then he’d record a new message when he got back from lunch, then a new one at the end of the day saying he would be back in the morning. That’s not even counting the times he was out of the office on work business. It was deranged, especially since he had the type of job where he would normally be in and out of the office often.
We had someone today that sent an inquiry about something (this person is not a client, more of an outside business partner). Dude sent, within about an hour and a half time frame, 7 emails. Calling out one person on the DL multiple times within a half hour, then proceeding to call out the rest of the DLs (ALL in the original copy list) to try to get an answer to his question.
Yes! I once went through a chain of 4 people’s OOO and was finally directed back to the first person. It was our benefits broker and you can bet that was the year we decided maybe we should entertain other options before renewing our contract.
The worst one I ever received was from a coworker (senior to me, but not my manager) many years ago. I’ll paraphrase it as my memory isn’t great:
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Every customer interaction is important to showcase your brand personality, and auto-reply messages are no exclusion. That’s why you must make the right use of every opportunity and convert it into a good experience. Automated reply messages help you provide a great customer experience and also sets the right expectation.
The vice-chancellor of [X] University is extremely pleased to announce the winter vacations from the 25th of December to the 6th of January 20XX. All the offices of the University Campus enclosed for the said period. Have a safe holiday and enjoy the break.
I am on sick leave with no access to emails and phone calls. Hence, kindly expect a delayed response.
This holiday out-of-office email is definitely on theme, if not a little passive aggressive. If you're getting emails during the holidays, why not treat everything you receive that season like the present it is, and send a thank you note?
How to turn on "Automatic Replies (Out of Office)" or the "Out of Office Assistant" Click the File tab, and then click the Info tab in the menu. Click Automatic Replies (Out of Office). In the Automatic Replies dialog box, select the Send Automatic Replies check box. How do you include a holiday in an email?
This isn’t about an off-key OOO message, but one where a rogue OOO message drove our department insane for a day and a half.
I am currently in London. My Inbox didn’t join me on this trip, so I’ll be sure to answer your msg as soon as I return back on Wednesday, MARCH XX, 2XXX.