I am traveling for work August 3–7 and will be slow to respond to email. If you need immediate attention, you may contact me at 910.555.7652. Troubleshooting requests should be sent to Adalis Rossman at [email protected].
The worst one I ever received was from a coworker (senior to me, but not my manager) many years ago. I’ll paraphrase it as my memory isn’t great:
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Your out of office message can link to testimonials from your happy clients. For those of us in travel, you could try something like:
I use a basic OOO message – “Hi! I’m out of the office x date(s). I will return your email when I’m back at my computer on x date. If you have an urgent matter, please contact x or y. Have a nice weekend/holiday/etc!/Thanks!” My office WANTS us to use more personal and witty OOO messages like this article’s message. And that stresses me out. I don’t want to spend time worried about whether my OOO is witty. I don’t want to annoy other people just looking for basic info like when am I back and who they can contact in the meantime. I correspond a lot with third parties on serious matters (legal), and I don’t think a message like that is appropriate. So, I just keep using my basic message and hope my supervisor’s supervisor doesn’t email me and see that I’m not “trying.” Ugh.
If you need assistance during this time, one of my team members will be able to help. They can be contacted at [phone number] Monday-Friday from 8-5.
Manage your customer's expectation by setting up eDesk to auto-respond to any messages that arrive when your offices are closed for a holiday. This help file will guide you through creating Out-Of-Office templates that will be sent automatically to customers during one-off office closures, such as during holiday periods. Before you start You’ll need to have access to Templates in your Settings in order to view, create and edit templates. If you don’t have access, you can request it from an Admin user within your business. Note: To find out about the other types of templates that eDesk supports, click here.
closed Monday, September 7, 2015. We wish you and your families a happy holiday! Thank you for your continued business! Your friends at: American Access Casualty Company Questions? Please contact your Underwriter, Underwriting Department …
Education Details: Example 2. [Your Greeting] I will be out of the office this week. If you need assistance while I’m away, please contact [Name] at [Email]. Best, [Your Name] Example 3. [Your Greeting] Your message is important to me and I will respond as soon as possible.
I would follow up with my coworkers before I follow up with an outside client. “I see an email from Wakeen asking for a copy of the 2020 TPS report. Before I follow up with him, did anyone get him the copy?” It just make a department look dysfunctional if they can’t communicate internally and get their act together before contacting an outside person.
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This isn’t about an off-key OOO message, but one where a rogue OOO message drove our department insane for a day and a half.
I just say that I’m out of the office. Practically, it makes no difference where this office is located.
I also kinda want to sit here with popcorn and read all the shenanigans that are about to roll in.
5.) Estimados/as clientes/as, nuestras oficinas permanecerán cerradas del 24 de diciembre al 2 de enero. Podrá contactar con nosotros en horario habitual a partir del lunes 5 de enero. Le deseamos a usted y a su familia unas felices fiestas y un próspero año nuevo lleno de éxitos.
Hello, I will be out of the office [DATE] through [DATE] returning [DATE]. If you need immediate assistance during my absence, please contact [CONTACT NAME] at [EMAIL]. Otherwise, I will respond to your emails as soon as possible upon my return. Warm regards.
My immediate team does this with calendar invites for our scheduled PTO (set to “Show As Free”), and I actually find it really helpful. I certainly wouldn’t want to get an email from dozens of people that I may or may not need to get in touch with, but if I am quickly looking at my calendar to set up time with my team, it’s helpful to have a reminder of who is out and who is not. I definitely wouldn’t remember if my teammates sent an email or a chat. I’ll invite relevant coworkers to an event called “Applesauced on PTO” that shows up as free on their calendar, and make a separate event for myself to be marked out of office in the system
Out of office messages can be as concise or detailed as you need but should follow a standard structure. Here are two templates you can use to create your own message.