The main goal of an auto-respond email is to ensure clarity of communication expectations and offer appropriate alternatives.
It’s time for yet another everyone’s favorite period of the year! For me, it means eating as many cookies as possible while gulping down as much mulled wine as possible. Yes, this also means trying to remember every line of dialogue from [your favorite holiday movie] as my favorite holiday flick
.
Yep. I work with people all over the US so I have no idea who is at home or actually in the office.
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If you’re looking for a classic OOO message, this one is for you. Perhaps you work an industry that values directness and getting straight to the point, and playfulness may be off-brand. This response covers all of the most important bits of information every OOO needs: the date you will return to the office, when they can expect a response back, and who to contact in the meantime. That’s it!
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Every time the grocery store clerk asks, “Would you like to donate to breast cancer?” I have to bite my tongue.
I’m tempted to make out a “SUPER DUPER HELPFUL COWORKER” certificate to hand to them.
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If you don't want the messages to go out right away, select Only send during this time range.
Thank them for their email. Even though you're not actually responding to the email, you still need to mind your Ps and Qs. After your greeting, add "Thanks for your email."
To map out your customer's journey, all you have to do is follow our template. Download the Customer Journey Map Template to get started.
Option 1: Wait it out. Ask yourself, “Is this urgent and important?” If it isn’t, take a beat and give me a chance to respond after I dig myself out of my inbox later this week. You and I will be better off with this expectation set now.
I get why that would bug the hell out of you. But on the flip side, having worked with a lot of European colleagues who do this, it’s not that they’ll have to 8 hours of work on vacation, it’s that they won’t be working at all. So if your bit isn’t done by X date, then their bit won’t get done until they return. That’s just the culture there.
Editor's Note: This was originally posted in July 2018 and updated and republished on the date posted in the article. Enjoy!
People often forget the power of an out of office message. One could even start their own language, as shown below:
Free support.google.com https://support.google.com/mail/answer/25922?co=GENIE.Platform%3DDesktop&hl=en