Setting up out of office messages removes the guesswork done by customers when a response doesn’t come back right away.
The one from “Central Intelligence” with the Rock that I love is is (paraphrasing) :
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This used to drive my supervisor crazy, she’d email me “it looks like your OOO is still on.” I had to explain the rationale a few times before she understood.
I like that you can sometimes tell the team dynamics by the OOO. In my experience I’ve seen that: – “If you need something, contact a member of my team” = I trust my crew and probably would prefer you email them all the time, TBH. – “If you need something, contact my boss” = I don’t trust my team and think my work is #higherlevel, OR my boss is a micromanager. – “If you need something, text me” = I hate my boss and don’t trust them to handle my work OR I think I’m very important and the company can’t function without me.
My favorite was one the one that said “I am out of the office and don’t plan on ever returning.”
Hi, I will be away from my desk [MM/DD] until [MM/DD]. For urgent matters, you can contact [name] at [email] or [phone]
Thanks for your email! I’ll be OOO from [date] to [date] and will not be accessing email during that time.
Probably a lot of overlap with the same type of person who feels the need to justify every sick day to all their coworkers, like they’re afraid of being judged for being absent. (Yes thank you Jane I don’t care that you were up half the night with a plumbing issue, you don’t need to convince me that you’re tired enough to take the day off)
Website: https://bridge.insure/faq-items/script-samples-for-recorded-messages-ivr-auto-attendant-greeting-hold-messages/
This would go over like a lead balloon at my company, and, were that person on my team, I’d tell them to change it. It does have a connotation of “when I feel like it” about it, and most of my team is not high enough up the food chain to take that sort of stance (and the ones who are high enough up are client-facing and have the good sense not to do so).
When it comes to the final days before vacation, people tend to fall into one of two camps: 1) those who watch the clock incessantly, and 2) those who are so busy before they leave, they might even forget to put up an out-of-office (OOO) email message.
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Start by recognizing your backup contacts for the time when you are out of the office. Make sure that, when needed, they can be available to help customers instead of you. Meeting with your co-workers and making everything clear should be one of your top priorities. The person who covers you while you are gone should not find that out by receiving an email out of nowhere. Be professional and plan everything properly — you are about to take a break, after all.
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
For specific assistance, I’ll be responding to emails on [date]. If you need something resolved urgently, please contact [Contact Name] at [contact email].
until you have the client who calls, lvm, then when they don’t call back in an hour emails to complain they can never get hold of you.
You can also schedule your auto replies ahead to send at a specific time for a set it and forget it solution.