Note: You can also set different automatic out of office replies for different people. Just click the Rules… button in the bottom-left corner and add a rule for each person or email subject.
This is the standard reply I’m my org. Occasionally there is something about not being able to check emails while away (or being able to) but that’s about it.
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The example above (which comes from NY Times) may not take advantage of some of the tips we mentioned, but it’s great because it’s so short. Due to its absent-minded straightforwardness, such a message can be perceived as a real, non-automated reply — as if you were so busy that you only carved out a few seconds to type these five words.
In our company it is very much the norm (though some don’t and it’s not looked down on. It’s just we kinda know every handles the ridiculous amounts of email we get in different ways that suit them). And it’s the norm of the people who so to put that in there because 1. if you go anywhere north of where we’re at, you’ll get zero reception and 2. other people we work with know you normally do.
It’s up to you whether you want to explicitly state that you’ve been furloughed. If you’re working at a company or industry where a sizable portion of the workforce has been furloughed, it might be confusing not to say so. You might write:
It is a shame it doesn’t work for people who are not saved as contacts. Hopefully Apple will realize this shortcoming at some point.
According to American Express, “Six in ten customers feel that companies meet their service expectations”. Customers look for faster resolution and rely on the expectations that businesses set with queue time for evaluating their service quality.
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If you’re looking for a classic OOO message, this one is for you. Perhaps you work an industry that values directness and getting straight to the point, and playfulness may be off-brand. This response covers all of the most important bits of information every OOO needs: the date you will return to the office, when they can expect a response back, and who to contact in the meantime. That’s it!
My pet peeve is when people put a contact in there but then don’t include their contact info, assuming anyone would have it. I don’t always and that’s super annoying.
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We have people who do this whenever they are teleworking, regardless of the circumstances. Teleworking is working and by putting OOM’s on, you are signaling that perhaps you are NOT, in fact, working. Stop it!
Now, make sure you take care of the additional settings for DND and turn off “Scheduled.” Make sure the phone can set on DND mode “Always,” otherwise you can expect some calls while the phone is not locked, which may ruin your vacation.
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I will surely respond to your email when I’m back in the office. But, if this requires an immediate response, please resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject]”.
Setting a proper out-of-office email also puts pressure off you when you have limited time to respond to emails outside the office. We will look at a few examples together here:
Hello! Thank you for your message. I am currently out of the office, with no email access. I will be returning on [date]. If you need immediate assistance before then, you may reach me at my mobile – [mobile number]. Thanks!