Editor's note: This post was originally published in February 2018 and has been updated for comprehensiveness. Try This Effective Prospecting Voicemail Script [Tips Included] Sales | 12 min read
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Yup. Well, I do specify I will have “sporadic/intermittent” access to email or “no” access to email, because there is a difference. But short and sweet is the way to go.
Writing an effective out-of-office message is a key part of running any business. Although it may seem so simple, an incomplete or unclear out-of-office message will cause problems before you leave as well as when you return.
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As with all winter breaks, but especially in a longer break, division and department leaders are responsible for ensuring that external contacts are aware of the closures and as appropriate salaried staff are performing services as necessary to meet the needs of the community during the closure, including checking email/voicemail and responding to time-sensitive matters.
I don’t use the OOO. If you’re supposed to be able to reach me by email, I have already proactively notified you of my absence. If you’re not supposed to be able to reach me by email, your email is already in the junk folder and I think it’s cruel to offer you false hope I’m going to read it upon my return from the rare PTO I take.
An out of office message lets you keep people informed and tells them how to proceed in your absence. You can also select options for urgent matters within your out of office message.
We do this. It’s horrible. Especially if someone is termed. They should forward the mail to someone. Nope, it just goes *poof*
Eh, figuratively. It’s like saying I’ve gone to lunch even though I’m still right here eating at my desk–the point is that I’m unavailable to do any work.
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Careful. Holiday revelry and debauchery ahead. Proceed with caution (if you dare).
If you’re experiencing a higher text volume than normal, be sure to have a volume auto-text on hand to help buffer the traffic. Thanks for your message! We’re experiencing a higher volume of texts than usual. You can expect a reply within 12 hours.
I am currently on travel in Ethiopia. If you’d like to contact me, please write to me in Ethiopian (Amharic).
4. 4 The Tech Break. Hello, ‘Tis the season when a lot of people get to take a break from work. I’m on one such break, and that means I get to avoid email. And Slack.
This msg is automated because until March 23rd I am moving to Avenue Park. That’s right. A cross-country road from the sector street. I will get back to you when we pull into the driveway.
You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.