A great out of office message can improve your business relationships, boost appointments and keep everything in check while you’re resting. The only trick is knowing how to write it. So what’s an out of office message and why do I need one? How to improve your out of office message Tip #1: Cover the essentials Tip #2: Redirect clients to your colleagues Tip #3: Be personal Tip #4: Promote your content Tip #5: Go for something light-hearted Tip #6: Know your limits Tip #7: Keep it spartan Conclusions
My snarky colleague sure did in his out-of-office message below. We send thank-you letters in response to holiday gifts, so it’s only natural to expect the same gesture in our work inboxes …
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I don’t know what to say these days – I’m still working from home so “out of the office” doesn’t sound right any more, but ‘off work’ seems like too much? I’m probably way overthinking it but I’ve felt stuck every time I need to write one lately.
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Auto-attendants with a customized holiday greeting can be a festive way to mark the occasion. If you have a retail business, create a holiday greeting to inform customers of any limited-time sales you are offering. If your office is closed for the holiday, be sure you state this in your message.
According to American Express, “Six in ten customers feel that companies meet their service expectations”. Customers look for faster resolution and rely on the expectations that businesses set with queue time for evaluating their service quality.
I don’t use the OOO. If you’re supposed to be able to reach me by email, I have already proactively notified you of my absence. If you’re not supposed to be able to reach me by email, your email is already in the junk folder and I think it’s cruel to offer you false hope I’m going to read it upon my return from the rare PTO I take.
Out of office messages are important because they let people know you are away from your regular work duties. These messages help businesses and projects run smoothly when a member of their team is away. They let people know you received their message and will respond by a certain date. This helps prevent confusion and frustration if someone is trying to communicate with you by email but not getting an answer.
For specific assistance, I’ll be responding to emails on [date]. If you need something resolved urgently, please contact [Contact Name] at [contact email].
From out of office messages to lead generating auto replies. Learn how to set up and send your own automatic text replies.
This is typically what I do. People don’t need to know where you are or what you’re doing. It’s really none of their business. They just need to know how long you’ll be out, that you won’t be checking email or vm while you’re gone, and who to contact instead.
My favorite was one the one that said “I am out of the office and don’t plan on ever returning.”
Every customer interaction is important to showcase your brand personality, and auto-reply messages are no exclusion. That’s why you must make the right use of every opportunity and convert it into a good experience. Automated reply messages help you provide a great customer experience and also sets the right expectation.
I’ll be on maternity leave from [DATE] until [DATE]. For general inquiries about [DEPARTMENT/ROLE], please email [CONTACT NAME]. If this matter is not time-sensitive, feel free to resend your email in [MONTH] when I will be regularly checking emails again.
That would drive me mad. I’m okay with in meetings all day but if you’re just going home at a normal time that’s ridiculous!
This is too much. If someone said something like “I’m at the beach until Jan 5!” instead of “I’m out of the office until Jan 5,” I’d appreciate the slight personal touch. But don’t share too much. We just need to know that you’re not gonna answer our email for a while.