My mom works part time at a library in archives, where her personal work email is also the general archives email (ie LibraryNameArchives @ email . com). She has an out of office response that replies with her work hours (since she’s the only employee in the archives) so people know when she’s in the library and can respond or when they can come in and visit her. The only frustrating thing is that her email either isn’t capable of, or she doesn’t know how to, turn off the OOO email when she’s actually in the office, or doesn’t trust that she’ll remember to turn it back on. She’ll send me an email about something, I’ll respond, I’ll get an OOO response, she’ll respond, I’ll reply, I get an OOO reply, etc etc.
And describing their boss as elusive….taken in context with the rest of the message…seems a bit of an attempt to say, “I run this ship solo so good luck with getting them to “help”, lol”
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Sample out-of-office email message: “Thank you for your message. The University of Toledo is closed for winter break. If your message requires a response, I will reply after New Year's Day during normal business hours. Happy holidays!”
She may want to talk to her IT folks to see if they can help her switch this around.
Save time and direct folks to a page with answers to frequently asked questions in an autoresponse to help sort and prioritize customer service inquiries. Thanks for reaching SimpleTexting, my name is Jenny. While you wait for a customer support rep, see if we can answer your question here https://txt.st/PQBLPE.
If your auto reply messages give customers the ‘what next’ picture it will make customers feel that you as a brand can visualize their problem by putting in their shoes.
This is the dream. If I could do this, I would! I hate voicemails (and the phone in general) so, so much!
Yes, mine (for external e-mails) typically says somethingalong the lines of “I’m out of the office until [date/time] and messages to this address are not monitored in my absence. I will respond as soon as possible on my return. If your message is urgent, please re-send to my assistant [email address] or telephone [assistant’s number]” Internal it will usually just say “I’m out until [date/time] pass any urgent enquiries to [co-workers] ” although my assistant and a couple of others have my home number and personal e-mail so can get hold of me in a genuine emergency, and I will sometimes speak to them in advance if I’m willing to lower the bar on what amounts to an emergency, but I would not expect any of my employees to do that !
Thank you for your email. I am out of the office for maternity leave until ( the date you expect to return from maternity leave).
I actually stopped changing my VM and out of office right before I left, bc I just did’nt care anymore lol. This was only one of a number of things that this company did that was bonkers.
Wow, it’s a bloody snooze fest over here! Just kidding, this option is the most appropriate for 95% of business out-of-office responses. It’s simple, no-nonsense, and tells people all they need to know.
Website: https://www.eou.edu/coronavirus/2020/03/24/march-24-2020-voicemail-and-phone-instructions-when-working-from-home/
I used to hire a lot (hundreds) of freelance writers who would each be given a deadline by which their particular project was due. As these were large projects, they typically would have several months to complete them. I soon discovered that a significant number of freelancers (at least 25% if I’m remembering correctly) would email a couple of days before their assignment was due to report the sad news that they would be missing their deadline because “someone close to [them] had just died”.
It’s really only meant as a courtesy but if your culture is different I can see where it’s eye-roll y.
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If I got an OoO just to tell me to have a good day, I would find that person and throw water on their computer. They’re obviously not qualified to operate one.