My mom works part time at a library in archives, where her personal work email is also the general archives email (ie LibraryNameArchives @ email . com). She has an out of office response that replies with her work hours (since she’s the only employee in the archives) so people know when she’s in the library and can respond or when they can come in and visit her. The only frustrating thing is that her email either isn’t capable of, or she doesn’t know how to, turn off the OOO email when she’s actually in the office, or doesn’t trust that she’ll remember to turn it back on. She’ll send me an email about something, I’ll respond, I’ll get an OOO response, she’ll respond, I’ll reply, I get an OOO reply, etc etc.
That advice Reynolds jokily shared in fact goes directly against a recent article in the Harvard Business Review. Short, sure, and sweet, why not? But ruling out the personal and the emotional? Think again, because those are the very ingredients that can help your correspondents feel more connected to you. Colour your OOO with a dash of personal information – how about saying where you’re off to and why – and you’ve a ready-made conversation starter for the next time your paths cross.
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I include my boss because I have different backups for five or six different parts of my job, and my boss is more likely to know the nuances of which one is the appropriate contact than the person sending the email, so it’s more likely to get to the right person if she redirects than if the emailer tries to guess which one of the six contacts I listed is the one who can solve their problem. (My specialty is the “other things as requested” section of my job description; I’m sort of a jack of all trades around here. :) )
Agreed. I think some people don’t analyze the individual words when they hear the phrase. It’s fine to say “please let me know at YOUR earliest convenience” but it’s weird to say “I’ll get back to you at MY earliest convenience.”
Your ooo also serves to let people know when they can expect you to reply yourself. If that’s not a concern, then I guess you don’t need one.
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(first line in the second one refers to the new exec for our function starting that same week – an internal move). If I can get the date I’ll be back into the haiku I do, otherwise I put it afterwards, along with the person to contact in my absence. Obviously if I’m off sick or otherwise can’t be bothered I don’t do the haiku.
I agree about the out of office reply. Made me laugh. Given that I work a high stress job, I can always use some laughter, so I actually don’t mind it.
First things first: let’s go over the basics of an OOO email. In your away message, you typically include the following: A quick “I’m out of the office” phrase. The date or time range you’ll be out. Who to reach out to in case the sender needs immediate attention. A sign-off.
My employer uses Outlook and it has an option to display all OOO messages when you add the person into the To/CC/BCC fields of an email, prior to sending it. It’s pretty great and actually saves an email sometimes because I can see who I should contact and just go to them.
Oh hey, it’s Christmas, what are you doing emailing me? I’m extremely busy watching Home Alone, Die Hard, and the 1994 Teenage Mutant Ninja Turtle Christmas Special on repeat until the new year. I might stop for food and toilet breaks, I also might now. Regardless of my general health and hygience over the silly season, I’ll be back in office on January 2nd. Catch ya then, don’t forget to buy a pepperoni pizza for Splinter.
Did you email me about [SERVICE]? Great! Read what our customers are saying about how awesome their experience has been. [LINK TO TESTIMONIALS]. Best Regards.
Thank you for calling [Company Name]; we are currently closed in observance of [holiday name]. We will return on [Date] at 8 AM Eastern Time. If you would like to reach our Dial by Name Directory, please press 1. To leave a voicemail, please press 2. A representative will contact you upon our return. To repeat this menu, please press the # key. [If no response after a few seconds] Goodbye. Voicemail Greeting
This works fine but I notice it also adds after your auto-responder at the bottom an option for them to reply “urgent” to ensure I receive notifications which seems damn pointless if you ask me. Is there a way to switch that off because it seems to be counter-intuitive to setting the auto-responder that you’re not there or on leave? Thanks Trace
until you have the client who calls, lvm, then when they don’t call back in an hour emails to complain they can never get hold of you.
Oct 09, 2020 · Here’s what I came up with when I did this exercise. They are all good examples of good questions to start a conversation: “I like indoor plants. It makes the room much nicer.” “That’s a great design for a kitchen.” “You can see really far from here.” “I love the coffee smell.”
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