Not quite an OOO, but a former boss had an email signature that said she was doing field work so her email responses would be delayed.
Website: https://www.onsip.com/voip-resources/smb-tips/after-hours-voicemail-and-auto-attendant-greetings
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I’d then check off all that applied—people would laugh each time they saw it bc I’m such a predictable nerd, one or both of the first two lines was almost always checked off…and usually both!
Okay. Before you go into fancyland or funnyland about how you're in the woods protecting yourself against bears, remember Rule 1! Make sure you have all the pertinent details in your out of office message.
An out-of-office message is an automatic email sent by an email account that is temporarily not being checked by its owner. Every new email to this account will trigger the out-of-office message, which is sent directly to the original email's sender. Most email service providers allow you to activate this option and customize your message.
I set mine for long meetings (half a day or a whole day) or if I’m traveling. I do have clients who email about time sensitive issues and it’s better for everyone if they know I might not see their message for a few hours.
In a role where I got many OoO replies, I actually loved this. (And wrote back in said language. And got a reply!)
I also do not have an OOO for external people – only internal. I always monitor my email enough to be able to forward important external emails to the right person to handle. IDK why, I just don’t like them having the burden of emailing someone else if I’m out. I’d rather my employee contact them and say “Hey, DataQueen let me know you were having an issue and asked me to connect with you.” My last CEO was out for a full year and almost none of our clients knew (we weren’t trying to hide it, it was just not pertinent to them).
I’ll reply to your message promptly when I return. Should you require immediate assistance, please send an email to [contact name] at [contact email] in my absence.
At one point I considered whether I should advise our freelance writers to warn all their relatives that their lives would be at risk around the time of the writer’s deadline.
Select File > Automatic Replies. In the Automatic Replies box, select Send automatic replies. On the Inside My Organization tab, type the response that you want to send to teammates or colleagues while you are out of the office. Select OK to save your settings.
Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!
Meanwhile, I do sometimes put up long ones when I will be away for some days during a season in which there are a confluence of three or four very likely reasons someone would contact me, and who else they need to contact isn’t the same. Like, it’s high llama grooming season, and generally during this month I get two or three requests per week for each of llama bleaching (for which my backup is Stella), llama shaving (for which it’s Arturo), and llama perming (for which it’s Carter). My message says I’ll be out until blah blah, and if it’s not an urgent llama grooming issue, I’ll get back to you after that, but meanwhile, for urgent llama grooming here’s who to call.
I have a couple people that I work with though who set them for outside their normal work hours, like they automatically kick on at 4:30pm and off at 8am or whatever, and then there’s the one special snowflake who sets her out of office not only when she leaves for the day every day, but also when she takes her half hour lunch or her fifteen minute break, Jesus wept.
This is also good. I have two group emails for standard tasks. The SOP is that if someone uses those, one of the people on that list will indicate they have it and reply all when the task is complete. That way we all have status without anyone having to remember who is OOO that day/week.
Creativity is thinking outside the inbox when it comes to email marketing, and this email took it way too seriously, for good. Instead of assigning a task to the receiver, this auto-reply asks the sender to complete a survey on which is the best flick from the Die Hard franchise. Any Bruce Wills fan here? Let us know your choice in the comments!
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