Every business is unique. There’s no one single best way to tell your clients that you’re not going to be around for the next few days (weeks or months). But there’s also no denying that whatever out of office message you use right now, you could always improve it.
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Hi there, Thank you for reaching out! We are currently in the middle of our busy season so our reply may be delayed up to three days. We appreciate your patience while we look into this for you! Thank you.
My husband’s voice mails says “…if you need immediate assistance call Mary at ####…”, only Mary retired something like eight years ago. I mention this to him every once in a while. It hasn’t changed.
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Oh, this reminds me of the best out of office I ever received. It was three years ago, but it was so funny I saved it. All of it was gold but the sign-off was “Hoping that you are at least a little bit jealous (why else should I go on vacations to begin with?), I remain truly Yours, etc”.
“I will be away on a vacation from June 3 to June 14. For urgent queries, you can call [person] at [phone number].”
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Yes – it’s become a stock phrase that people think sounds polite but they’re not grasping the nuance of it.
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I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is time-sensitive, please send an email to [contact name] at [contact email].
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Tested to/from 2 iPhones (1 personal/1 work phone) and neither of them receive the designated Auto Reply Text. What am I doing wrong?
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I used to work at a place that required me to update my voicemail EVERY SINGLE DAY with my schedule for the day as in Hi, today is xyz and I will me in a meeting from 11-12 and at lunch from 12-1 and be in the office all other times.
Chances are you’ll be checking email while you’re on vacation. Almost two-thirds of travelers do, according to a poll by travel agency Travel Leaders Group. But just because you can’t unplug doesn’t mean your coworkers and clients need to know. In fact, you’d probably prefer that they leave you alone so you can enjoy your getaway on your own terms.
Dear Customer, Please note that all company offices will be closed from [date]. We will reopen on [date] We wish you the best holiday. Regards, [Company name]
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I’ve got you covered. I’ve compiled some of the best voicemail greetings you can use for virtually any situation you’ll come across.
My workplace is super strict about out of office replies. We have 3 scripts we are allowed to use; and we are only allowed to change our name, job title, and return to office date. If you veer off script, management will have IT turn off your out of office as it does not comply with their standards. They are also super strict with messages on our voicemails, again with the option of using 2 scripts and changing your name, job title, and return to office date.
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6.) Bem-vindo a John Doe. Nosso atendimento telefônico não funciona durante o feriado. Nossos horários de funcionamento podem ser encontrados em nosso site www.johndoe.de. Agradecemos a sua confiança e desejamos à você e seus entes queridos boas festas e um feliz ano novo.
Hello, I’m out of the office until [DATE]. However, I will be taking periodic breaks from binge-watching everything I’ve missed to check my email [once per day/every evening/occasionally] while I’m away. If this matter isn’t time-sensitive, rest assured that I’ll respond when I’m back in the office. But, if this is an urgent request, please resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject]”. All the best.
An automatic response should include the date when you left, a reason (vacation, sick leave, a conference, etc) and, if possible, the date when you plan to come back. Thank your client for their email, promise to get back to it as soon as possible and apologize for the inconvenience. Also, it should be obvious that you’re out of office from the first sentence.
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19 Best Ways to Retain Employees (2021) Sep 13 - What Are Some Ways To Retain Employees? Why should you care? A recent study suggests that the direct costs of… Read More »
Unfortunately I didn’t save it, but I once received of office reply that included a synopsis of the “comedic novel” they were working on during their time off.
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Our office VM sends an audio file to our email. I love it, because I can apply all the filing and prioritization functions of my email inbox to the voice messages. It’s the only way I ever check my VM. I don’t even remember how to listen to messages on my phone.
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Me too. I don’t say why I’m going to be out when I take time off either, unless it’s a vacation I’m really excited about and just talk about naturally.
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If you require immediate assistance, please email [email protected] in my absence. Thanks.
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Acknowledging the customer support messages with well-designed auto responders helps them to know what will be your next step for the request they have raised. They become sure that you as a business are looking into the issue and they will get the resolution soon.
I am not able to set OOO messages at all. Most of the people who are contacting me do so through custom aliases that then come to our team, who each handles specifics. Even if I’m out someone else is available, but I can’t know who is supposed to handle that specific email to be able to redirect without naming everyone, and then confusing things more when Client A gets the same reply as Client B but one needs to go to teammate C and the other to teammates D & E. Then to make just that bit more complicated, there are the clients who think that going around the system to email the teammates directly at our personal email addresses is better but pitch a hissy when we’re OOO but they didn’t get a notice? I just set rules to forward those.
Front makes it easy to save vacation responders and turn them on and off. If you're not on Front (yet!) here's how to save one in Gmail or Outlook. Then just copy your message into your vacation responder, rest assured your emails will get a response, and hit that glorious "Sign out" button.
That said, I think it is the kind of thing that is funny with the right people and in the right situation. But an out of office message is an autosend situation, so the email system cannot actually assess if it is appropriate or if the person receiving it will find it amusing, or unprofessional, or apparently even condescending. So while it is a hilarious message for a joke, it would not be a good idea in a professional setting!
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
Or, announcing a trip on social media could result in email or social media offers too good to be true. It could open the door to spoofed travel details from an airline or hotel from thieves looking for credentials. Because so many employees use the same credentials for business and pleasure, this can put the organization at risk of an attack.
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People are naturally impatient, and when they are looking for answers to their questions, they want them as soon as possible. That’s why some recipients of your auto-reply messages won’t be happy if they just get some information that you are gone and have to wait for your return. In such cases, you need to provide an alternative point of contact for urgent matters.
An Out of office Message is the autoresponder feature within your email settings that allows you to automatically send a response when an email is sent to a specific email address. Typically, businesses will use the autoresponder feature to confirm receipt of an email and to acknowledge and thank customers for an order that may have been placed.
Yes, me too. It’s a lifesaver. Although to be fair, Outlook announces the fact that you’ve got an OOO message going out with a big yellow banner, so it’s quite hard to miss.
One of your European connections here. When I know the person covering me will also be away for part of the time I’m gone, I get another colleague to cover for those dates and put that in my OOO. Saying “Your e-mail will not be read” or similar is really off-putting. The youth worker at my church does this and I find it infuriating. Of course it won’t. That’s the point of a holiday. When I get an answer from someone who reads his e-mails on vacation I’m pleasantly surprised.
Just because your business is text-enabled it doesn’t mean you have to be a two-way communication platform. You can create an auto-reply message to all incoming messages letting them know the inbox they’ve reached isn’t monitored and direct them elsewhere for contact! Thanks for your response! Please note this inbox is not monitored. To reach someone with a question or feedback, please email [email protected]
We crafted some creative examples that you can use for your Out of office emails. Check them out. Basic Out of Office Email (just get it over with)Offer Something in Return (marketing never sleeps)Keep Them Engaged (you never know)A Little Brag Cannot Hurt (for the adventurous)
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The problem was that this had to be done on deadline and people wanted me to do other things for them that weren’t time sensitive. So I put up an internal-only out of office that basically said “hey sorry I’m working on project X and we have a tight deadline. If this isn’t urgent I’ll get back to you next week. If it is urgent, let me know!”
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If you have plans to be out of the office for a period of time, then setting your out-of-office email message is a must. The last thing you want to do is upset clients, coworkers, or vendors by going dark with no explanation.
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If you need immediate assistance during my absence, please contact [contact’s name] at [contact’s email address]. Otherwise, I will respond to your emails as soon as possible when I return.
I have nothing against part-time staff. But, if they only work until 4 PM until 5 PM, then the OOTO replies aren’t as helpful. If we had staff that only worked on certain days, then knowing that it may be more than one business day before a reply would be useful.
Anything worded like Option 1 would never fly at my workplace, exactly because of this. I have colleagues who complain to upper management if their non-urgent tech support questions (that a whole troubleshooting website already answers) don’t get an answer from me or my boss within half a day. And oh, did I mention our job is not actually tech support?
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I think it’s irritating and condescending and could have been funny if only one of the goofy elements was incorporated, instead of trying to make a cohesive comedy bit. It seems like the points should be reversed. Most urgent to least urgent. If I have a truly urgent issue I don’t want to read through that I should ask myself if it’s important and urgent. If it’s something that can wait, I’ll just expect a delay. If it’s not important or at least worth communicating, I wouldn’t be sending the email.
Holiday messages are short quotes, where people wish happiness or luck upon others. Employees generally issue these messages before certain festivities as a courtesy or to let recipients know that you care about them. Depending on who the recipient is, your holiday message may be more formal or casual in tone.
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There’s just one problem with this approach: you’ve now obligated yourself to regularly check your email the whole time you’re out.
I’ll be enjoying this year’s holiday season from [DATE] until [DATE]. For general inquiries about [DEPARTMENT/ROLE], please email [CONTACT NAME]. If this isn’t time sensitive, feel free to resend this email in [MONTH] once I’m regularly checking emails again. All the best.
COVID-19 Floating Holidays — Three new COVID-19 floating holidays have been granted to all full-time staff members who are eligible for floating holidays and who are employed as of the effective date of November 23, 2020 and all part-time exempt and non-exempt benefits eligible staff employed as of the same date. These additional days are available for use from November 23, 2020 through December 31, 2021.
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Depends on the system. Our Outlook is set up so that if you’ve got someone with an OOO in the “To” field, a note shows up saying that they are sending automated messages, and you can see the message. Convenient, since then I can add the person covering their stuff to the email without sending a second email.
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While injecting a little humor into your vacation email message can sometimes be a good idea – depending on your company and contacts – avoid oversharing and keep it professional at all times.
Setting Up Vacation and Holiday Call Rules [Video] If you’re going on vacation or closing your business for a holiday, you can set up special call rules with RingCentral. Call rules can dictate anything from forwarding calls to another extension, playing a customized message, to shutting off voicemail.
Much obliged to you for your email but our office will remain closed due to upcoming holidays. Unfortunately, due to this, we will not be able to send you an answer until 12-01-20XX. In case of emergency, you can send your queries to Ms. Medley at [website], she will answer all your queries. All delays are hereby regretted.
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I appreciate your message. I am out of the office currently with no office email access. However, return on the following [date-of-return].
An autoresponder email message is a notification that you receive when the person you are trying to reach is out of the office. These messages …
Here are some examples of effective text for out of office messages you can use to keep your clients notified of your absence and unavailability during a holiday.
There's no shame in using Christmas to indulge in your childhood movie tastes, but there is shame in not sharing that adorable side of yourself when people are trying to reach you during the holidays.
One of your European connections here. When I know the person covering me will also be away for part of the time I’m gone, I get another colleague to cover for those dates and put that in my OOO. Saying “Your e-mail will not be read” or similar is really off-putting. The youth worker at my church does this and I find it infuriating. Of course it won’t. That’s the point of a holiday. When I get an answer from someone who reads his e-mails on vacation I’m pleasantly surprised.
20. "Hey there, this is [your name] from [your company]. I'm out of the office until [date]. In the meantime, please direct your inquiries to [coworker's name] at [email address]. They can also be reached at [phone number]. Thank you."
