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6.) Welcome to John Doe. Our telephone hotline is not occupied over the holidays. Exact opening times can be found on our website at www.johndoe.de. We thank you for your confidence and wish you and your loved ones happy holidays and a happy new year.
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It's not pure altruism though, as the company explained when the policy was launched: "The aim of the project is to maintain the balance between the work and home life of Daimler employees so as to safeguard their performance in the long run."
Going back to how some people can’t ever switch off, this person went above and beyond for their auto-email with a humorous graph that very accurately shows the highs and lows of stress levels before, during and after time away.
Our office will be closed on [date] for the public holiday and will reopen again as normal on [date]. Contact details for emergency can be found on our website.
When it comes to professionalism, keeping things short and to the point is a good idea. What’s more, if you write a short auto-reply email, you don’t spend too much of the limited time you have left before your vacation.
One of the most important tasks is to set up an auto-response system that notifies your
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Voice mail is a strictly worse medium than almost any alternative. You don’t get the opportunity to converse and ask questions back and forth like you do with a phone call; you can’t extract information efficiently from the message like you can with an email (the old “ugh, I have to listen to this entire message over again just to check one thing he said at the end” scenario).
I only set my out of office if I’m going to be gone for more than one full day. Like, right now I don’t bother if I’m going to be out for one day, because in general the people who email me either know I’m out for a day or are unfazed by waiting 24 hours for a response. The last time I went out of office for a week, I came back to about 65 emails, 9 of which would have actually required my attention when I weeded through them. If I got a higher email volume, I’d do for a single day though.
I do this because my industry’s norm is that people check their email on vacation, at least once or twice, but I don’t do it. I don’t have work email on my phone so it’s technically true.
But interestingly enough, exboss never set her out of office emails when she was out of the office or teleworking. Curious how the rules never applied to her. So glad to get away from her. This isn’t even the tip of the Toxic Boss Iceberg that was her. You are unavailable until x date, and I’ll get back to you after that date. Done. (sorry, didn’t think about email OOO stuff. Hey, it’s the 90’s here at my work place.)
One thing that happens when you regularly send a newsletter out to tens of thousands of people is that you see a lot of automatic Out Of Office (OOO) email responses. The most common one I receive goes something like this: Hi, I’m out of the office until __ and may be slow to respond to email. If it’s an emergency, you can reach me at __ or please contact __. Thanks!
If you super, duper need to contact me, you can find me on Facebook or Twitter and use the hashtag #I’mGonnaRuinYourVacation
I personally like it. Of course, the emails that I’ve seen still say what to do if the matter is urgent and needs to be handled now — but as a person who gets 100+ emails a day, whether I tell you I’m deleting all of them when I get back or not — if it is in the thousands of emails that might accumulate in the time I am off, I’m not going to see it or respond. Better that I tell you now that you are going to have to resend the email after I return (or get my backup to handle it now) than you sit around waiting for a response that is never going to come. It is actually pretty common in my industry for any absence two weeks or more.
It is entirely possible to enjoy a podcast and hate voicemail, nothing about issues with human voices.
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