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Q. Will administrative offices be open, in case there is some type of emergency during winter break?
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I used to know someone who had a snarky message about how “if this is an emergency, there are no actual emergencies in my field,” and then encouraged someone to Google for “goats in trees” and calm down. Yes, she was allowed do that in her office.
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Same! If I’m on vacation then I say I have no access to emails. Even if I’m just sitting on my couch all week.
It is no secret that social media now plays a prominent role in helping a company remain competitive in an increasingly digital corporate environment. You ...
As 2020 winds down, lots of people (us included) will be out of the office celebrating the holidays with family and friends. Here are some really funny, clever and snarky out-of-office messages sent this year, courtesy of HubSpot Blogs (full article here).
She’s not sure how long that author would’ve argued with her computer until she turned it off.
I’ve mentioned this before, but I’m really tired of the ones that are basically “I’m in a meeting for an hour and I’ll check my messages when I return.”
People really just need to know that I’m either definitely not going to reply (annual leave) or might but delayed (all day meetings) plus when I’m back and who to contact if it is urgent.
Yes! I HATE the voicemails that are like “can you give me a call back?” Like… give me some context so you can end up on my to-do list in the right place. People who leave these voicemails automatically go on the bottom.
When I worked at Nightmare Small Business(tm), a coworker went on maternity leave with (privately shared among the staff, but not with the owner) the intent to give her notice at the end rather than return. She left a very professional, concise and informative out of office message. The owner proceeded to log in to her email and change the message to include saccharine references to both the pregnancy/baby and how much she “missed” being away from clients and how excited she was to return soon.
This is the perfect way to reduce the sheer email volume that you’ll return to, with a little anarchy involved…
Now, make sure you take care of the additional settings for DND and turn off “Scheduled.” Make sure the phone can set on DND mode “Always,” otherwise you can expect some calls while the phone is not locked, which may ruin your vacation.
Yeah, that’s all I need to know when I’m trying to contact someone who’s out. 1) When you’re coming back so I know if my issue can wait, and 2) Where to go if I decide that it can’t.
Under the customization option, you can configure the pre-chat form to create personalized offline messages. You can clearly mention the business hours and ask customers to fill up the form with the relevant sales or support query. Inform them that your support representative will be connecting with them at the earliest to sort out the issue.
I wonder if anyone ever calculated how much time was wasted producing those messages.