Help your users know when to expect a response. It’s easy to show customers your team’s availability and let them know when they can get assistance from your team. You can manage their expectations by setting your office hours and expected response time.
Naturally, she had to take the day off — and couldn’t let folks know with any old generic auto-response. Instead, she made a guessing game of it in her out-of-office email, which you can use for yourself, below.
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You’ve reached Michael Abioye’s inbox. This is a general notice informing you of Michael Abioye’s absence until January 2nd, 20XX. He is currently partaking in the traditions of a certain holiday, which may or may not be denominational or non-denominational. Example Company is in no way endorsing or not endorsing said holiday, nor encouraging or discouraging employees of all demographics to engage in celebratory activities. Thank you for your consideration during this festive or not-festive time.
I did something similar the second time I took maternity leave, actually. I didn’t explicitly say, “I will delete all emails,” but instead I shared my backups’ contact info and invited people to contact me again when I was back from leave.
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Website: https://www.themuse.com/advice/6-outofoffice-templates-for-the-holidays-that-you-can-copy-and-paste-now
The reason for the OOOs for staff taking half-days? They didn’t want to check the shared office calendar where our time off was recorded. UGH
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Or, if you’d just like to find out more about our amazing services then all you have to do is head over to our website.
If you can’t wait for a response, my colleague will be happy to take care of you. Just email them at [email protected]. 8. "I am currently out of the office and probably chilling on the beach. Enjoy your work week."
That’s weird. I’m technically teleworking almost all the time (our office doesn’t really have the space to fit us all in anyway) and I’m next to my computer nearly the whole day…
I’m away from my desk overseeing online learning. Read: I’m trying to relearn long division so I can help my fourth grader finish this worksheet and reminding my first grader how to mute his Zoom. I’ll be back online this afternoon at 4 PM to read your message.
Thank you for you message. Our offices are closed until [insert date] and I am out of the office. Our entire staff is reflecting on a wonderful year, resetting, and recharging for 2018. We will respond promptly after the holidays, but in the meantime we will be busy doing the following:
I think humor is fine (the hard-to-misunderstand kind), but definitely less than 100 words of it. “I’m out of the office returning Thursday June 10th. Please contact (shared mailbox email address) for support or call (person name) if the matter is urgent.”
We're talking about engagement here. Do you have a webinar clients can watch in case they miss your face or want to hear your voice? Do you have a special going for new clients or referrals? Do you have a hot new blog post you wrote just before stepping out? Tell your people to click on that!
3. Suggest Reading the Documentation. This is the office closed for holiday template that our support team uses. If you have an extensive documentation published on your site, you can recommend users to read the documentation while you get back to your users.
More From The Muse: Standard Out Of Office Messages Are Boring, Try This Instead 6 Out-Of-Office Templates For The Holidays That You Can Copy And Paste Now The Email You Need To Send Your Boss If She Doesn’t Respect Your Time Off