German vehicle-maker Daimler has an innovative approach to holiday email, which many people about to return from holiday may well wish their company would copy, writes William Kremer.
If you’re at a work event (e.g. a conference)If you’re off sickIf you’re working from a different location
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Yeah I think it’s fine if someone is out for a long period of time. It’s simply too much of an endeavor to find the few relevant emails out of thousands. But for a week or two, I’m sorry but you have to manage your inbox. I know, it sucks. We all get too many dumb emails.
Holiday Closures. Thank you for calling [Agency Name]; we are currently closed in observance of [holiday name]. We will return on [Date] at [Time]. If you would like to reach our Dial by Name Directory, please press 1. To leave a voicemail, please press 2. A representative will contact you upon our return. To repeat this menu, please press the
Being a responsible netizen or professional in the Internet age also means leaving useful clues and messages for your email correspondents whenever you will be out of reach temporarily or permanently. Remember that your email correspondents expect you to respond within minutes or, at most, 24 hours of receiving their emails unless specifically stated in the email that you are free to respond much later.
I am on sick leave with no access to emails and phone calls. Hence, kindly expect a delayed response.
When one of my colleagues is out of the office, he doesn't mess around. In fact, he's turned his auto-responses into a running series of commentary from fictional cartoon character Troy McClure.
Don’t be afraid to use a pop cultural reference that the audience would recognize. Instead of bemoaning your absence, they’ll have something fun and familiar to laugh at.
“You have reached [Sandy and Bill’s] voice mail. Please leave your message after the beep so we can call you back if we want to.”
It was very inefficient but I was making $3 above minimum wage and it was air conditioned. So no argument from me. They took me back for the winter break and would have had me every other summer except I did internships, so I guess I didn’t do too badly.
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I am the LW! It’s interesting, having Alison type out the OOO reply comes across less condescending than how it did in video. I’m sure it works for their office but it also says a lot, potentially, about their culture that she’d need to write something out like that in the first place! Usually “I’m OOO from X to X, please contact X for (reason)” should suffice.
It’s crucial for clients to feel as if they can rely on you if they have an urgent request. Before taking time off, you need to create an out-of-office email response. Let your clients and business partners know that you are currently unavailable, but will be back soon. They, understandably, expect you to reply promptly… but everybody is entitled to some time off. Just remember keep your contacts in the loop.
10. Don’t forget about X. While doing holiday gift shopping, we often focus on our loved ones and friends. And sometimes we forget about those who are just as close to us and love us unconditionally – our pets.
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Website: https://www.garamgroup.com/tips-after-hours-business-voicemail-auto-attendant-greetings/
In our company it is very much the norm (though some don’t and it’s not looked down on. It’s just we kinda know every handles the ridiculous amounts of email we get in different ways that suit them). And it’s the norm of the people who so to put that in there because 1. if you go anywhere north of where we’re at, you’ll get zero reception and 2. other people we work with know you normally do.