I remember a phone tree that at the end of the normal boring options there was “To hear a duck press 8”
Have you sent a proper farewell email to the whole office, thanking everyone and wishing them well?
.
I take advantage of the ability to send different OOO messages to internal or external addresses. Internal addresses get a couple of people to contact if it’s urgent, usually my direct report and my backup person, since between them they can cover pretty much everything I do, or at least they’ll know who can. External addresses get a more general notice: “I am temporarily out of the office. If your message is regarding the Llama Care project and requires a prompt response from our Llama Grooming Team, please make sure that [email protected] is one of the recipients of your message.” Probably not the most elegant phrasing, but we have a distribution list for this very reason. Even requests that they know only I handle are supposed to go to the LG list.
My pet peeve is OOOs for the afternoon/an appointment when the person who set it up is NOT good at responding to emails in a timely fashion. If someone usually requires multiple reminders and follow up emails for me to get a reply to an email after 2 weeks, I don’t really need a notification that their responses will be delayed an hour until they get back from the doctor. It makes me think “who are you responding to that quickly, and why can’t you reply to me that fast??”
The majority of your out-of-office emails will go to recipients with whom you communicate regularly. If you are sure that there’s a certain level of familiarity with all of the people that get your auto-reply messages, consider writing something about yourself, a funny note, or a joke. That allows them to develop a more personal relationship with you.
Chatbots are now among the most preferred communication channels between customers and brands. However, not many businesses get their chatbot strategy...
In case of maternity leave, make sure that you set up a long-term out of office message.
I will be out of the office starting (Starting Date) through (End Date) returning(Date of Return).
An out of office message is basically a quality of life feature both for you and your business contacts. By warning your clients that you won’t be able to reply to their message right away you save the time they might have wasted on follow ups. You also won’t lose prospects who might’ve believed that you’re ignoring their request otherwise.
Once I got an auto reply from a stakeholder on a project that said something to the effect of “Thanks for contacting me. Due to the large volume of email I receive, I don’t read them all. If I haven’t responded within 3 business days, please try again.”
Don’t you worry: while I pretend to be Santa in front of my kids, my colleague, Hannah, will cover for me. Just email her at [email protected] if you need urgent assistance.
After all, your goal is always to keep your business associates happy. For that reason, you should have a backup co-worker who will cover some of your work while you are not available. Not only is this the professional way to go, but it will also leave your customer satisfied with the company’s service.
To spend time with our families this holiday season, our offices will be closed on Friday, December 23rd through Monday, December 26th, 2016. We will resume normal business hours on Tuesday, December 27th.
When you’ve finally powered your way through that seemingly endless to-do list and are ready to check out of work mode once and for all, there’s one final thing you need to take care of: setting your out-of-office response.
YES. I was actually just going to go on the weekend thread and ask if I was the only one that really hates this term.
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I much prefer a team calendar that I can check rather than loads of Free invitations at the top of my calendar taking up space. My previous team did the former and I tried to get my current team to change to it but it didn’t stick unfortunately.