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Hi there, Thank you for your email. I will be out of the office from [MM/DD] to [MM/DD] and will have limited access to email / will not have access to email. If this is urgent, please contact [NAME] at [EMAIL] or [PHONE]. I will do my best to respond promptly to your email when I return on [MM/DD]. Best.
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I also do not have an OOO for external people – only internal. I always monitor my email enough to be able to forward important external emails to the right person to handle. IDK why, I just don’t like them having the burden of emailing someone else if I’m out. I’d rather my employee contact them and say “Hey, DataQueen let me know you were having an issue and asked me to connect with you.” My last CEO was out for a full year and almost none of our clients knew (we weren’t trying to hide it, it was just not pertinent to them).
Website: https://www.indeed.com/career-advice/career-development/holiday-out-of-office-messages
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I think that’s on the person who covered for you –presumably they are in your department. If I take care of a client for Fergus while he’s out, I let him know the problem that came in, solution, and any still pending information. Emailer emails Vickie. May not just forward the message that they sent to or received from me. Vickie gets these kinds of questions every day, doesn’t know it has anything to do with me, just answers the question. I get back, see the message, and may not realize Vickie has already handled it. That’s not Vickie’s fault. I think ENFP in Texas has it right above – before starting the work, you can ask the sender if they still need this.
I would be SUPER annoyed to get this! I agree it seems condescending and it’s just too long.
I didn’t actually put that in my maternity leave out-of-office, but it is what I did when I got back.
Over Twitter DMs, one woman sent me her OOO messages from when she was diagnosed with breast cancer. The messages — composed while she was undergoing chemotherapy treatments and recovering from surgery — were detailed and unique. They offered touches of humor, honesty, details about her treatment schedules and set expectations for others trying to reach her. She offered alternative contact options for potential emailers to make sure urgent requests didn’t fall through the cracks but offered a dose or reality as well. I particularly appreciated this line:
Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1. For more information about [Company Name], press 2. If you are an existing customer, please press 3. For billing questions, press 4. To repeat menu options, press 9. For all other inquiries, press 0. 3. Language Options
You just have to be very certain of your audience if you’re going to use an email with humor. It has to be the right tone, and it has to be right for your business and your clientele.
I had a boss who was mad if I put his full name on my OOO. I was his deputy. He said people should know how to contact him if I just use his first name. He thought the public would get his info (public-facing office but we didn’t correspond with the public at our level, of course). It made me feel very very silly to comply.
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2.) Herzlich willkommen bei Mustermann GmbH. Aufgrund unseres Betriebsurlaubes sind unsere Servicemitarbeiter erst wieder ab Montag, den 04.07.2016 für Sie erreichbar. Der Versand der Bestellungen wird ab dem 11.01.2016 wieder starten. Gerne können Sie uns aber in der Zwischenzeit Ihr Anliegen per Email an [email protected] oder über unser Kontaktformular zukommen lassen. Vielen Dank!
Thanks for your email. Please expect a delay in response due to a medical emergency. In case of urgent queries, please reach out to me on my cell or to my colleague at [email protected].
One day, the boss said I needed to start answering phones, and did not accept my pushback.
Our office will remain closed for Christmas. We assure you that all your emails will be answered as soon as we return to the office.