14) You are receiving this automatic notification because I am out of the office. If I was in, chances are you wouldn’t have received anything at all.
No matter what you’re using your SMS autoresponder for, there are a few pieces of best practice you should keep in mind when crafting an automated text message.
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Use your auto-reply to promote your expertise—you're going to a well-known industry conference, after all. You multitask and use your out of office to connect with colleagues/clients who are also attending the conference or event.
Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours. While this information can be tucked behind a phone menu option, it's best to state it upfront in your after hours recording.
Thank you for your message. I am out of the office from May 1-6 with limited email access. If you need immediate assistance, please contact my assistant editor, Alex Jordan, at [email protected] or 555-432-6100. Otherwise, I will respond to messages upon my return.
I worked in a call center for Big-Evil-Bank for five years, and every new manager would have a different OOO policy/pet peeve that they would require phone-miners to follow. In particular, the memory of the six month period where we were forced to put an OOO up if we left our desk for so much as ONE HOUR smacked me in the face when I saw question. That was by far the worst/strangest/most tedious OOO policy I have ever been forced to follow.
I’ll be back in the office on [end date] or after I’ve perfected my banana bread (whichever comes first)—and will respond to your message then.
After I tweeted this example, dozens of people sent me examples of OOO messages they’d set or particularly good examples they’d seen in the wild. One example from a boss (via a TikTok) who offers emailers a decision tree of sorts. “Option 1.) Wait it out. Ask yourself, ‘is this urgent and important?’ If not, take a beat…you and I will be better off with this expectation set now,” the email begins. This one stands out because it’s extremely detailed, manages expectations and also offers who to contact in different situations. It models good behavior of taking time off, but also gives the original sender a variety of option. Most importantly, the responder forces the original sender to assess whether this is actually an urgent request.
Website: https://www.indeed.com/career-advice/career-development/professional-voicemail-greeting
'I’m away from my desk at the moment but will respond the moment they give me a desk' (Credit: Getty Images)
With the Holiday season right around the corner, your office’s voicemail greeting should quickly inform callers of any potential changes in hours, days or availability.
I dunno – I think it says more about the writer than the culture. I worked in tech where there were always a handful of people who would do stuff like this, but most people would keep it basic. I just think some people love putting funky or gimmicky twists on rote stuff.
I’ll reply to your message promptly when I return. But, if you require immediate assistance, please send an email to [contact name] at [contact email] in my absence.
As someone who sends out emails every week, I get tons of OOO messages in return. From HR-approved to the wacky and wonderful, here are five best OOO messages I’ve received from Wantedly’s very own users that you can copy this season.
We are closed today for the [public holiday name]. Our office will re-open tomorrow at am.
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Glad to see that you figured out. Yes, you have to turn on DND Mode manually from Control Center.