Our Public Service Announcement: Each year, Americans leave 700 million DAYS of paid time off on the table. Stop and think about how many great out of office reply opportunities are missed because of this!
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For those new to the business world, your out-of-office message is the most common form of automation related to email. Once activated, it sends out a predetermined email message to anyone who emails you while you’re out, telling recipients exactly what they need to know.
Now that you have completed the General settings, you can set up the time periods for which eDesk will auto-respond to customers with this template.
Sample voicemail message for office or department: “Thank you for calling The University of Toledo’s (office/department). The University is closed for winter break. Please call back after New Year’s Day or visit our website at (website URL). Thank you and happy holidays.”
I am not able to set OOO messages at all. Most of the people who are contacting me do so through custom aliases that then come to our team, who each handles specifics. Even if I’m out someone else is available, but I can’t know who is supposed to handle that specific email to be able to redirect without naming everyone, and then confusing things more when Client A gets the same reply as Client B but one needs to go to teammate C and the other to teammates D & E. Then to make just that bit more complicated, there are the clients who think that going around the system to email the teammates directly at our personal email addresses is better but pitch a hissy when we’re OOO but they didn’t get a notice? I just set rules to forward those.
“Hi, I’m Troy McClure!” We’re not sure who wrote the original Troy McClure out of office message, but this version by Paul Sokol of Infusionsoft is a real gem.
Set your out of office messages and determine who monitors division and department messages.
Our Public Service Announcement: Each year, Americans leave 700 million DAYS of paid time off on the table. Stop and think about how many great out of office reply opportunities are missed because of this!
As you may have noticed, the holiday season is around the corner. We hope that you and your family are safe and in happy holiday spirits!
True, but maybe the OOO writer has had issues in the past with people needing things while she’s out, incessant following up, not going to the right people, etc. She could also just think it’s funny though.
Note: You can also set different automatic out of office replies for different people. Just click the Rules… button in the bottom-left corner and add a rule for each person or email subject.
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If you are re-using the existing message from the past, make sure you update the dates so that your clients know when you will be available again. For a general out-of-office message, it is vital to include the office timings.
It’s your last day before the vacation starts, you are rushing through your to-do list and suddenly you realize- I need to write an OOO email!
While injecting a little humor into your vacation email message can sometimes be a good idea – depending on your company and contacts – avoid oversharing and keep it professional at all times.