What would be annoying would be receiving multiple emails from me to see if the pet changes each time the OoO is triggered, along with follow-up emails from me inquiring about Fluffiekins’s adoption status. :-) Otherwise, this is BRILLIANT. And on brand.
But some of us just aren’t as lucky. Or if we’re traveling during the winter and heading up north — well, we’re going to run into some snow, aren’t we?
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Dear Customer, Our office will be closed from [date] until [date] and close again for December and January to welcome the New Year. We wish you the warmest holiday. Regards, [Company name]
While not QUITE as annoying as “Have a great day!” there are several people/departments who use an auto reply for the most frequently asked questions or information for their department…something along the line of an IT auto response that says: “To submit an IT request or check for an updated status on a request, please visit request.business.com”
Q. Will administrative offices be open, in case there is some type of emergency during winter break?
However, I’ll be checking in whenever I can, and will respond to all emails marked ‘urgent’ as soon as I am able to. For immediate assistance, you can contact me on [mobile number].
It’s wise to check they aren’t though. A colleague once had an out of office from an academic that simply said ‘on fieldwork’. Just those two words.
It’s Christmas, what are you doing emailing me? I’m extremely busy watching Home Alone, Die Hard, and the 1994 Teenage Mutant Ninja Turtle Christmas Special on repeat until the new year. I might stop for food and toilet breaks, I also might now. Regardless of my general health and hygiene over the silly season, I’ll be back in office on January 2nd. Catch ya then, don’t forget to buy a pepperoni pizza for Splinter. (Source: Futureofworking.com)
There's no better feeling than Christmas approaching, but how do you achieve the perfect holiday... Get Your Office Into the Festive Spirit
“To the Robotics Corp office, this mail is to inform all the staff and employees that the office will be closed for a week on the occasion of Durga Puja. Through this mail also, I send holiday wishes for all the employees on a superb recreational holiday period. Have a happy holiday.”
So, take a lesson from @courtwhip, editor at PEDESTRIAN.TV, who wrote the above hilarious out-of-office email, fully stocked with mentions of the best movies from the 1990s. (By the way, "Splinter" is from Teenage Mutant Ninja Turtles, and as we all know, he loves pizza.)
One of my favorite OOO messages I ever received was from a customer who was a barrister or soliciter (not sure the right term for an English lawyer). It said he would be unavailable because he is “on trial.”
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That’s how I feel about OOO for when I’m only gone one workday. Very rarely am I dealing with anything that can’t wait 2 business days. I only set up OOO replies if I’ll be gone longer.
Note: If you don't see the Automatic Replies button, follow the steps to use rules to send an out of office message.
3. Suggest Reading the Documentation. This is the office closed for holiday template that our support team uses. If you have an extensive documentation published on your site, you can recommend users to read the documentation while you get back to your users.
When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.