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Thankfully, with a simple out of office message taking a day off doesn’t mean that your communication with clients has to stop.

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IDK, I try to change my OOO if I’m out for a day. It might not be completely necessary, but I’d rather inform people, and it doesn’t happen often enough to be annoying for me.
Hi Steve, thanks for your article. My issue is same as Pam Lamkin, above. In order to use your phone you must turn off “Driving” mode, and then any messages that come in will not get the auto reply as long as you are on your phone, and until you reinstate the driving mode. Any thoughts? .

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This. I’m surprised more people dont havent mentioned this, but this has always been my back to work routine – and sometimes if vacations overlapped, I’d find a summary email of “While you were away, X,Y,Z happened, I covered A, but you might want to check on B and C” which was always very helpful.
Earlier this year, British comedian Steve Coogan underscored a growing trend to rethink the OOO when he used it not to advertise his own absence, but rather the return to our screens of his blazer-clad alter ego, hapless media personality Alan Partridge. Written in the broadcaster’s inimitable voice, it had stern words for anyone who dared email him: “I’m not in the office so both cannot and will not respond to your email,” it began. “If your email is urgent, perhaps you should have tried calling instead. The very fact you were content to type out your query long hand and settle back to wait for a reply suggests you can wait, even if you’ve put a red exclamation next to your email to make it stand out in my inbox. Won’t wash with me, that.”

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Yep. I work with people all over the US so I have no idea who is at home or actually in the office.
To my mind, it’s just a really bad idea to mass delete stuff that comes in while you’re out. You never know if those emails contain important (though non-actionable) information that you’ll need. You really can’t expect people to resend information like that once you’re back, especially if you were cc’d on something.

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“It’s not about removing the OOO response altogether,” says Sadler, “but instead pausing to consider what details you’re including.” Continue Reading

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Give yourself some slack when promising people to keep up with their messages. If your vacation ends on January 18, but you know that you won’t be able to check up on old emails for the next couple of days, mention that in your reply.

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    If you’re at a work event (e.g. a conference)If you’re off sickIf you’re working from a different location

    I thought this was great. It addressed the fact that when people call, it might be something that doesn’t need immediate attention, it could be important, or it could be critical. And it did it in a humorous way.
    Alternatively, some people will check their email while on vacation. Then, the text should indicate how often people may expect their email to be seen and acted upon.

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    I find it rude because if I emailed them, it might be an FYI but requiring no action. If they just delete it, they might then be confused about project status later. I would be annoyed to have to re-send a message after the fact because they don’t think ANY email during their time off has value.

    I’ll be at a work off-site and will have limited availability by phone and email until ___, please contact ___ for immediate needs about ____ otherwise I will respond as soon as possible”
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    Check out this message from a HubSpot employee that certainly turns the tables on the email sender. Right when you thought you were the one requesting action, the recipient sent back an assignment — a fun one, at least.

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    If you’re using the web version of Outlook, you can set up out of office replies by going to Settings > View all Outlook settings > Mail > Automatic replies. Then turn on automatic replies, write your message, and click Save.

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    Setting a proper out-of-office email also puts pressure off you when you have limited time to respond to emails outside the office. We will look at a few examples together here:
    So many people emailed Ryan that Aviation Gin's servers crashed. Here's his July 2018 out of office message:

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Maintain transparent communication with customers and keep them informed in terms of managing their queries.By setting automated email messages, businesses can have continuous customer engagement via alternative channels.Customer value brands that deliver prompt responses. With auto reply messages, brands can acknowledge customer support requests that boost satisfaction.Best practices of creating auto reply messages

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It is no secret that social media now plays a prominent role in helping a company remain competitive in an increasingly digital corporate environment. You ...

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I just say out of the office. It helps that I have a room that, among other things, functions as an office, but I don’t think that would change my reply. Whether its a real or metaphorical office, you’re still not at work, so it counts.

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