It’s crucial for clients to feel as if they can rely on you if they have an urgent request. Before taking time off, you need to create an out-of-office email response. Let your clients and business partners know that you are currently unavailable, but will be back soon. They, understandably, expect you to reply promptly… but everybody is entitled to some time off. Just remember keep your contacts in the loop.
When you share transparent business information and provide alternative ways when the relevant channel is not available, it delivers a delightful service experience.
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I’m four weeks away from going on maternity leave for six months, so I’m in the process of divvying up my clients between colleagues, or finishing off work and closing cases. I will need an OOO for anyone who pops up again having been closed in the past, so this thread has been useful to get me thinking about it!
But what if you’re only taking off one day? Sometimes, it might seem silly to bother with an out-of-office for such a short amount of time–especially if it’s a day that a lot of other people are taking off (such as a national holiday). If people do need you to get back to them urgently, they’ll think they’re being ignored. (Even if you define “urgently” differently.) And if there’s a chance of an emergency landing in your inbox, it’ll be that much harder for you to unplug because you’ll just keep “checking in.”
And although my colleague had mixed feelings about her own parents joining that population in Florida, she couldn't be too upset when her dad suggested flying down from Boston for a Red Sox spring training game.
While you’re writing and activating your out of office message, avoid including the following:
We have an office with a phone number and 4 people that work in it to specifically answer these inquiries.
I am currently out of office on annual leave. I’ll get back to you straight away when I return on [end date]. If it’s urgent you can contact [contact’s name] on (contact’s email).
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You might receive multiple emails from coworkers and clients if you’re not specific about your absence dates, which will clog your inbox and make it hard for you to remain productive when you get back.
Additionally, you can reference a person in charge of your business while you are way:
Website: http://www.effective-business-letters.com/Letter-Informing-about-Holiday-Closure.html
Our office will be closed on Monday, May 25th in observance of Memorial Day. We will reopen on Tuesday, May 26th at 8:00 a.m.
Below you can find our 30 best out of office messages to add to your automatic email. Out of office messages for different situations – when you are on vacation when you are abroad when you are sick or when there’s a public holiday
A ‘Type A’ who can’t ever fully switch-off from work… at least they’re honest about it!
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Luckily for you, my colleague *Name* generously offered to cover for me. You can reach him/her at *email*.