A well-deserved holiday deserves a substantial out-of-office message that really hammers home the fact that they’re still working, while you’re off on your travels – nice and descriptive to really paint the picture!
This email comes from another one of my colleagues. The purpose of this email is to intercept messages during Thanksgiving, and the way in which it does so is, well, with thankfulness.
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I’ll be 1 percent connected while on vacation so I’m not 100 percent panicked on return. Thank you for emailing me.
Next, click Send automatic replies.Tick the “Only send during this time range” box. Set the dates you’ll be out of the office. You can skip this step if you want to manually turn off automatic replies when you get back to the office.Then set your automatic out of office reply under the Inside My Organization tab. This will be the automatic response sent to people from your company who email you while you’re away.
Website: https://www.ringcentral.com/us/en/blog/setting-up-vacation-and-holiday-call-rules/
Hi, Thank you for your email! I am on vacation until [MM/DD]. Vacations are not for checking email, so I won’t be doing that. During my absence, please contact [name] at [email] or [phone] because she’s checking email. Not me. Really, I’m not checking email.
Thanks for writing! You can expect a response to your note in 1-2 business days. While you’re waiting—surprise! Here’s something I made for you: [Include a worksheet, tool, video, blog post, checklist, resource list, or whatever you’d like!] I hope [name of thing] makes your day a little brighter and easier. Thanks for your patience, and talk to you soon!
It usually isn’t enough to just say you’re out and won’t be responding to messages. You’ve got to give people options for how they can get their issue or request resolved. One of the easiest wins here is to provide alternative contact information. That could mean providing your mobile number while you’re out, or, more commonly, providing the phone number and email of the colleague (or department) that will be covering while you’re away.
In a role where I got many OoO replies, I actually loved this. (And wrote back in said language. And got a reply!)
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When you share transparent business information and provide alternative ways when the relevant channel is not available, it delivers a delightful service experience.
Giving the option to contact an email address containing "interruptyourvacation" provides two things — 1) A dose of humor, and 2) discouragement from actually doing what the name suggests. Plus, he prefaces it with a request for empathy, by explaining that he promised quality time to his family.
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Setting up an out of office message is quite simple. It can be set using the auto-reply function of your mail provider or program – just don’t forget to turn it off when you return!
2. Simple Autoreply Message #2. This is another simple “office closed for holiday” template you can use for your WordPress forms. Hi (specify the Name field id),
As a matter of courtesy – and to give you the peace of mind needed to be present wherever you are going (either away from the office or on vacation) – you should send each of your clients a simple email to let them know you’ll be away. Below I’ve offered some sample text for to you use as a template. Feel free to make it a TextExpander snippet, Gmail canned response, or whatever. Just use it (or something like it). Please.
If you need assistance, contact our Reception." In AmE, if official/national holiday(s): "I will be away for the holiday(s) etc." If vacation, "I will be on vacation etc." Where is the automatic reply in Outlook?