My boss requires us to put a nightly OOO message up, and I HATE it. I pushed back on it for months at first, because people know and understand that the reason no one is responding at 8pm is because the business is closed (or at least, they should understand that…). It wasn’t worth the fight, my boss thinks it’s so important, so I caved and just turn on the message every night. I think it makes us look immature and like we don’t understand business norms, but it’s not the hill I’m willing to die on.
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That doesn’t sound odd to me at all, depending on the company. I used to send a staff-wide note because they needed to know I would be out and they could plan accordingly if they needed anything. At my current company I wouldn’t do this, but that’s because it’s massive and I only directly work with a small team.
Of course I’ll still be glad to hear from you – try me at this email: [insert email].
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See, in my head, “as soon as possible” reads simply as a more formal way of saying “I will respond at my earliest convenience.” Like, either way, this person is getting back to you as soon as they can, whatever that actually means.
The reason for the OOOs for staff taking half-days? They didn’t want to check the shared office calendar where our time off was recorded. UGH
Top of the iceberg though. Oh, and she also works with external contacts, including prospective clients.
Website: https://www.indeed.com/career-advice/career-development/holiday-out-of-office-messages
After one negative service experience, 51% of customers will never do business with that company again. Hence, delivering excellent service is the most important part of customer retention strategies. Auto reply messages are the best ways to maintain a transparent connection with your clientele.
Have you sent a proper farewell email to the whole office, thanking everyone and wishing them well?
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If you are going out of office but still leave something interesting for your contacts like poetry, that’s something really out of the box. This is a truly amazing OOO message, and reverting with poetry will surely make the receiver read it twice as emails are the last place one imagines reading poetries. Especially closing with “If all else fails, clear your cache…” is one good way of telling people that they will need proper help and it will anyway take time before they’re all set. Have a look at it here:
I’ll reply to your message promptly when I return. But, if you require immediate assistance, please send an email to [contact name] at [contact email] in my absence.
Above a certain level in my agency managers have to designate an official delegate when they’re out, which can easily result in out of office messages like what you’ve listed. Not the most elegant, but clear and useful!