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“No! I'm adamant that when you're out of the office and away from work, you should be out of the office,” Sullivan says. “We all need time to rest and recover, and to be human beings instead of workers. Anything that needs to be handled at work can be done by someone else, or can wait until your return.”
After I tweeted this example, dozens of people sent me examples of OOO messages they’d set or particularly good examples they’d seen in the wild. One example from a boss (via a TikTok) who offers emailers a decision tree of sorts. “Option 1.) Wait it out. Ask yourself, ‘is this urgent and important?’ If not, take a beat…you and I will be better off with this expectation set now,” the email begins. This one stands out because it’s extremely detailed, manages expectations and also offers who to contact in different situations. It models good behavior of taking time off, but also gives the original sender a variety of option. Most importantly, the responder forces the original sender to assess whether this is actually an urgent request.
Article ID: 513 | Rating: 5/5 from 1 votes | Last Updated: Wed, Dec 12, 2018 at 12:51 PM
5. 5 The Friendly Professional. Season’s Greetings! Thanks for getting in touch. I’m out of the office enjoying the holidays until [date]. I’ll respond as quickly as I can when the festivities are over and I’m back at my desk.
The problem was that this had to be done on deadline and people wanted me to do other things for them that weren’t time sensitive. So I put up an internal-only out of office that basically said “hey sorry I’m working on project X and we have a tight deadline. If this isn’t urgent I’ll get back to you next week. If it is urgent, let me know!”
Who says an autoresponder needs to be impersonal? You can use your OOO message to continue building a relationship with present and potential customers by showing off the knowledge and products you have to offer. You can include a case study, a downloadable to your latest report, or a link to an excellent blog post you published. Not only does this further your credibility, but it also allays the feelings of frustration customers might feel while not being able to reach you.
Out of Office replies can be turned on very easily and even timed to expire at a designated time. But did you know you can customize your OOF so that some people do not get the auto reply, or that they get a customized reply different than the rest of the group? The steps below will show you how.
I will find a few moments of holiday bliss once they watch Elf for the seventh time this month. I’ll seize the quiet to check my email once a day. I will only respond to urgent matters but will reply to all emails upon my return.
Hey there! I’m on holiday right now. I’ll try to reply to your message ASAP. Talk to you later!
Hi stranger, Sorry I'm unable to reply to your email. I'm off frolicking in the meadows. Please do not contact me until I'm back.
I hate the overshare. It drives me nuts. I’ve seen a lot lately that say essentially “After this crazy year I’m spending some much needed quality family time with Jane and the kids doing abc.” yada yada yada. It seems like overkill and way too familiar. You’re spending time with your family-that’s not noteworthy. Just say I’m out this date though this date. Contact person if you have something urgent.
I had a coworker whose former employer required them to update their voicemail message every day. “Hello, you’ve reached MaryMary. Today is Thursday, June 3rd. I am in the office all day but may be away from my desk for meetings. Please leave a message and I will return your call as soon as possible.” She got in the habit and still updated her VM everyday. Occasionally I run into someone elsewhere in our industry with a daily VM message and know they used to work at the same place.
Vacation/Out-of-Office Auto-Reply Messages: It’s important to create an email message out of office autoresponder when you are taking a vacation or going to be out of office for a few days. It’s a perfect way to communicate anticipated delays to your clients and customers and it serves a practical function and if you’re doing it right it could contribute to your company expanding.
I agree! I’m in HR and all I can think of when I see funny OOO’s from people is, “How big of an a$$ are you going to feel when someone emails you about needing time off for a funeral and they get this nonsense back?”
That really does feel excessive. I think most people are savvy enough to think, ‘Huh, it’s late in the day for pretzelgirl, I might not get a response until tomorrow. Business as usual.’ Being out of communication for a day – travel, meetings, days off – doesn’t require an out of the office alert, either, just a response as soon as possible.