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I saw a version of this on IG that was an old school (paper) OOO from an associate pastor. It has a line like “if this is an emergency and you must speak to someone, Jesus is always available on the mainline.” Too funny.

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what should you say when answering a business phone

Yeah, that bugs me because a) now I don’t know when you actually will be back, and b) leaves me unsure what other information in the message may also out of date
The subject line. This is the very first thing your customer will see, before they even open your email. The opener. The first line is what greets the customer as soon as they open your email. The “thank you” The body. The email signature.

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Hello! Thanks for getting in touch. I’m out of the office until [DATE] with limited access to email. But never fear! I’ve left you with some helpful writing tips to read and share.

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At my current workplace, I got an OOO about someone being on sabbatical and off driving a vintage VW bus. Loved that one. But also got one about someone bringing a tiny human into the world – that was a weird overshare.

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The Management Office will be closed on [date] for [Holiday Name]. Any inconvenience caused is much regretted.

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    Same. All you need to know is I am not available and you are not going to hear from me until such and such date and contact so and so if you need something sooner.

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    Select File > Automatic Replies. In the Automatic Replies box, select Send automatic replies. On the Inside My Organization tab, type the response that you want to send to teammates or colleagues while you are out of the office. Select OK to save your settings.

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    Between now and then, I recommend escaping the summer heat with a delicious Aviation & Tonic. Here’s my recipe:

    I have been out the office working from home for more than a year now. After a few weeks of remotely checking VM (and sometimes forgetting for days) I simply changed my phone setting so you cannot leave a message. I have not regretted since. On very few occasions people have clicked 0 and gone to reception. Reception can IM me and ill call or email the person back if I want or they can give them my email. Everyone else either emails me or if they already have it call my cell. Internal people never call my phone they use IM or video chat. No one internally has had an issue with this and this eliminates the whole hey call me back to spend 30 minutes talking about something that I could have answered in 2 minutes in an email.
    I’ve never had a funny / pithy OOO. Clearly I’m missing out! It’s literally, “Hi, I’m OOO from x to x, and will be returning x. Please contact Fergus if you need immediate assistance.” Maybe I should live a little!

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    As promised, we’re back with more information about Vtiger Social! Previously, we introduced[1] you to the Social module and discussed its Facebook aspect[2]. In this post, ...

    Seriously, literally, anything but a voicemail. I’d take “sharpie on a dirty napkin delivered by carrier pigeon to my island vacation” over voicemails. I can’t flag voicemails for later. And also, we have this cool new feature where you can see missed calls. I do not need a voicemail just saying “Hey its Bob, call me back.”
    The one from “Central Intelligence” with the Rock that I love is is (paraphrasing) :

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    Ha – I didn’t watch the video but still definitely get the condescension! It’s a LOT of extra explaining and direction when something like, “if you need immediate assistance, please contact Fergus at…” will do. In my opinion, cutesy stuff like this is mildly entertaining at the beginning but gets dumb/annoying shortly thereafter. Not just with OOO messages, but other instances where companies try to make being “cool/funny/laid back” parts of their brand in really obvious ways.

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    First, and most importantly, let the people trying to get in touch with you know when you’ll be gone and when you’ll be returning. There’s one more date to add — when they can expect for you to return their message.

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No matter what you’re using your SMS autoresponder for, there are a few pieces of best practice you should keep in mind when crafting an automated text message.

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Good lord. I would develop an irrational need to reply to the OoO with like, are you okay? It’s been 14.8 minutes.

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My OOO auto reply is fairly detailed. I have links to information for products I work with, an alternate point of contact for people to approach, etc. It’s really a CYA thing. What irks me about some OOO auto replies is when the person who is out has an alternate point of contact who is also out. Both are obvious planned absences, and both people are on the same team. Don’t they talk to one another about vacation??

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I am currently out of the office and will be back to work on (insert date). If something urgent comes up, you can let me know by emailing me with the word “URGENT” in your email title and I’ll get back to you as soon as I can.

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