Ta-da, you are done! You are one step closer to your vacation. Remember, just because you are away, it doesn’t mean you cannot make someone’s day with a funky OOO email!
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Sometimes people will think it’s okay to ask a quick question while you’re out of the office. Avoid the interruption by including at least one person who can answer questions in your absence.
Well, if you become too sick to work for longer than that, what happens then? Surely there’s some backup. If not, you’re not always going to be able to keep that promise.
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I don’t think a lot of people working there made a habit of doing that, which is why a lot of people felt the no external OOO policy was excessive.
Thanks for your email! I’ll be OOO from [date] to [date] and will not be accessing email during that time.
[Tweet: “Are you going on holiday? Learn the best tips for writing your next out-of-office auto-reply email in English.”]
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We do OOO messages, but also send an email to the department and other relevant people, so that part doesn’t sound odd to me. I want to know if someone is going to be away next week, because then I can plan accordingly instead of sending them an email about something important Monday morning and find out I’m SOL until the following week.
There were a lot of bilingual staff at my last job, and they always did their out of office messages in both languages. But who knows, maybe the Welsh translator was in a rush and forgot. An agency that handles government translations like road signs might be expected have such rules. On the other hand, never underestimate the boneheadedness of the monolinguals. Especially English ones.
Maybe you’re still available on email, but your location means there might be a little bit of an issue with time differences. This response is clever and a little bit geeky!
Now that you have completed the General settings, you can set up the time periods for which eDesk will auto-respond to customers with this template.
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I feel like this is the only reason to do this, otherwise its just a big piss off.
I remember a phone tree that at the end of the normal boring options there was “To hear a duck press 8”
I give my folks scripts because, otherwise, I end up with long winding OOOs that talk about why they’re out but not what the writer/caller should do to get help (staff is 1/3 entry-level with varying degrees of professional office familiarity). I do not have the time to micromanage to this level, though – if I see an off-spec OOO, I send the how-to guide and remind them that they need to tell people who to call while they’re out or to mention the specific dates, but most of them have good judgment enough not to be totally inappropriate to the point I need IT to intervene.