The one I’ve always wished I was brave enough to write was the one I once got which simply said:
I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is urgent and requires immediate attention, please send an email to [contact name] at [contact email].
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I hope this email finds you well. I’m out of the office right now but will get back to you as soon as possible. Expect a reply next Monday. For urgent matters, you can email or call [Name] at [email and phone number].
Brad, You can manually turn on DND to activate Auto Reply, explained in the article.
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She’s been with our org for 32 years, haha. And our departmental email policy for the last at least eight of them has been “check your email at least twice a day.” Definitely no expectations of a 15 minute turnaround.
When it comes to creativity, relatability is the biggest asset when it comes to appealing masses. Gini is a PR maestro, and his out of office reply strikes the right chords effortlessly. He refers to Field Of Dreams, and the overall message is strikingly convincing. It instils a sense of empathy for Gini, and one cannot fail to appreciate the creative value, thanks to the filmic reference. They are most likely to be happy about Gini’s OOO truce and won’t mind even if he stays out for some more time! Have a look at it:
With that in mind, we’ve put together five simple examples of what your out-of-office message could look like, from the wild and wacky to the simple and fact-y. And if you’re not sure about the logistics of actually setting your auto-responder, here’s a quick guide on how to do that.
But really, I think people who know you WFH will get your meaning and people who don’t know you WFH won’t care or feel misled if they find out you really work from home.
Having a professional automated message when you are busy enough to answer customer queries right away can set the right tone for your business and inform customers when they can expect to receive the response.
Be aware of your tone. Keep it clean and simple. Sullivan says: “Even if you work in a casual office environment, the people emailing you may not. It's fine to have a light tone in your communications, especially when you're in an email conversation with someone directly, but your OOO is more of a blast message—including a cat meme or silly quote could backfire if your OOO goes to, say, a new client prospect or the sales director at a company you've been trying to engage.”
But I’ve also seen this tactic used for a week’s vacation, which seems… aggressive.
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Unfortunately, I have gone through all the steps several times and it still does not work on my IPhone. Have others had issues as well?
Pet peeve: a fe people I know use the OOO reply to say something like ‘Have a great day!’ It is on all the time, and for no helpful reason.
If your auto reply messages give customers the ‘what next’ picture it will make customers feel that you as a brand can visualize their problem by putting in their shoes.