Thank you for your email. I am out of the office on annual leave/in meetings with very limited access to email until [Date]. If your query is urgent please contact [Team Shared Mailbox], otherwise I will respond on my return.
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You must pay close attention to signs of negative language or tendencies to sound monotonous. Instead, you can use simple, everyday vocabulary to convey your message.
I just say “following my return to the office” because saying “as soon as possible” isn’t actually when I’m going to respond — I may have other priorities when I get back that take precedence over responding to a week old email that wasn’t important enough for them to contact my backup. That said, it doesn’t bother me when other people do it!
I can see how they would annoy given her character at work though. There is something especially cruel about advocating for your boundaries while disrespecting other peoples.
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I’ll return on [date] or after I watch [favorite holiday movie] one too many times (whichever comes first)—and will respond to your message at that time.
Yeah, I have to agree. It’s a lot of explaining of things that are likely to be obvious to many people, as though they haven’t considered these options, but that they have to sit through anyway in order to get the information they need about who to contact. And the people who most need to listen to it probably won’t.
I’ve honestly considered changing my OOO message/voicemail to “You’ve reached Lisa. I’m overwhelmed right now, so I’ll get back to you eventually.”
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That’s so weird! Email is the correct way to reach a teleworking person, that’s the worst place for an OOO message. Stick an OOO sign on your physical office door, by all means!
There’s a grim, apologetic vibe to these messages — I’m sorry I’m taking time for myself but I’ll try to check in on occasion! They’re a vivid reflection of a work culture that valorizes constant productivity and the near-total overlap of work and life. But they’re also do a terrible job of what they’re intended to do, e.g., set realistic expectations for both sender and recipient. A vague OOO message traps both parties in an uncomfortable liminal space where both productivity and rest go to die. The original sender is left unsure if they’ll be getting a timely response or a whether the email will go ignored for a time or forever. The original recipient has taken what is a rock solid excuse (time off) and cheapened it, offering a backdoor for email guilt to creep in.
I have a colleague that does this with their voicemail. Almost always forgets to change the message once they’re back in so if you call, say, on Thursday, June 3, and you get their voicemail, you will hear how the person is out of the office from May 24 to 26 and who to call while the person is away.
“No matter what your best intentions, you're going to get bogged down the minute you return to the office,” Sullivan says. “Don't set exact timeframes for responding to messages in your OOO. Instead, set general expectations for‘I'll respond as quickly as possible upon my return,’ giving you some leeway.”